Account Director (PharmaMarTech domain)
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Job Location:
Monthly Salary:
Posted on:
13 hours ago
Vacancies:
1 Vacancy
Job Summary
Viseven Group is a leading global B2B MarTech service provider empowering Pharma and LifeScience companies since 2009. Our mission is to drive digital transformation and excellence offering comprehensive end-to-end software and digital marketing services tailored to the pharmaceutical industry. The companys solutions products and services are actively used by the top 100 Pharma and Life Science companies.
At Viseven our rapidly growing team boasts over 700 highly skilled professionals including experts in development design business analysis project management delivery sales marketing and customer success.
With a global footprint in more than 30 countries across the US LATAM Europe and APAC and physical offices in Ukraine Poland Estonia India and the US we are well-positioned to serve our diverse clientele.
Join us and become part of a pioneering team dedicated to shaping the future of digital transformation in Pharma and Life Sciences across more than 50 countries around the globe.
Role description:
As an Account Director you will serve as the single point of contact for Client Success Managers Project Managers and other this role you will be responsible for developing and executing mid to long-term account strategies that align with Visevens marketing strategy to drive upsell tactics. Your primary objective will be to maintain existing global accounts while identifying and capitalizing on new opportunities to grow addition you will lead client meetings gather and analyze high-level requirements design scalable onboarding processes drive internal change initiatives and provide leadership for internal operational activities.
Responsibilities:
- Overarching Account profitability management.
- Orchestrating the relationships with the Client across the regions via the Regional Account Directors alignment.
- Being responsible for HQ contracting.
- Onboarding of new Regional Account Directors.
- Build the Account strategy for mid- and long-term perspectives; correct the tactics of up-sale according to Viseven marketing strategy.
- Ensure Account budget planning and execution on an annual and quarterly basis.
- Sustain the existing and develop new opportunities within the accounts including expanding to new divisions and clusters thus increasing Visevens revenue.
- Execute meetings with customers and present Viseven solutions collect & analyze high-level requirements.
- Devise a scalable onboarding process for the strategic account while communicating with decision-makers and stakeholders on the customer side.
- Create and implement workflow and process improvements to innovate the current operational process.
- Drive internal change in their company as needed to maximize account growth.
- Initiate hiring at HR training and developing professionals in the corresponding teams to ensure the provision of world-class customer service.
- Provide supervision direction and leadership for a variety of internal operational activities (including staff and process development business management and project management).
- Support the service team so that they can maintain a positive customer relationship through both written and verbal communication as well as high levels of customer satisfaction by accurately fulfilling customer orders and resolving customer problems on time with high quality and a positive attitude.
- Initiate provide the vision and manage the successful execution of high-level division projects & sales.
- Interface directly with corporate functions (including Finance & Accounting Legal and Human Resources) internal business units and departments.
- Ensure all policies and procedures are followed when the service team constructs work orders.
Required Skills and Experience:
- Pharma marketing background would be a benefit
- Proven management experience
- Accepts accountability for achieving business goals (e.g. account growth profit satisfaction etc.)
- Is effective at selling major opportunities inside accounts
- Solid and defensible account plans building
- Negotiate effective agreements
- Solid understanding of budgeting and reporting on progress
- Excellent communication and interpersonal abilities with an aptitude for fostering long-term relationships
- Outstanding organizational and leadership skills
- Experience in B2B
- Experience with Jira Creatio Office 365
- Knowledge of Pharma Client standard ecosystem: CRM/CLM (Veeva IQVIA SFDC Platforce OCE Oracle etc.) and marketing automation solutions (SFMC AEM Marketo Active Campaign etc.) DAM systems (Dropbox etc.) BI systems (Power BI etc.) and others.
- Good understanding of design creation tools
- English Advanced/Fluent
- Second foreign language will be an advantage
- Masters Degree in business administration sales marketing or a similar relevant field will be an advantage
What we provide:
We know our team members are key to achieving our goals so we value and empower them to share their vision. We reward this passion with exceptional benefits including:
Competitive Compensation: Regular performance-based salary and career development reviews.
Experienced Team: Join a passionate experienced team in a friendly atmosphere.
Career Growth: Opportunities for professional and career advancement.
Paid Time Off: 18 business days per year (20 business days after 2 years of service).
Sick Leave:
Non-documented: 4 business days per year.
Documented: 20 business days per year.
Family Leave: 3 paid business days for marriage childbirth or bereavement.
Medical Insurance: Comprehensive coverage.
English Courses: Learning opportunities to improve your language skills.
Professional Development: Participation in forums and conferences.
Corporate Events: Regular team-building activities and events.
Work Environment: Enjoy a comfortable fully equipped office and the possibility to work from home.
Required Experience:
Director
Key Skills
- Abinitio
- Customer Service
- Business Solutions
- Cost Estimation
- Drafting
- Activex
About Company
Discover the future of pharma marketing with Viseven martech solutions. Elevate strategies, bridge gaps, and unlock growth!
