Key Responsabilities:
- Increase the value of the services bought by the allocated portfolio of clients according to the companys targets;
- Propose and negotiate renewals taking into account the renewal & pricing rules in place;
- Engage in upsell and cross-sell opportunities to increase the contract value;
- Engage in specific account management tasks such as welcome visit periodic visits and calls and renewal/upsell actions based on the calendar agreed with the team leader;
- Offer support to customers regarding their contract (explaining contract terms explain the working procedure represent the clients interests inside Coface);
- Follow up with clients on actual usage of the services acquired and work with them to improve this indicator;
- Update the specific CRM applications;
- Provide reports and information regarding the portfolio managed;
- Prepare presentations graphs and analytical reports as required;
Qualifications :
- Previous experience in a similar position of at least 3 years in Financial/ Business Information industry;
- Beneficial to have certificate or degree in Finance / Management or related disciplines;
- High level of business acumen and commercial awareness with strong understanding of financial services and corporate client needs.
- Excellent communication negociation interpersonal skills and able to work well with all levels across the region;
- Customer-centric mindset with a focus on building long-term relationships.
- Business Level English (written and spoken);
- Microsoft Office Applications: Outlook Word Excel.
Additional Information :
Here youll find:
- Career growth opportunity (both locally and internationally) in a global scale company: you will gain knowledge in business information risk management finance and operational decision-making.
- Supportive culture: be part of a team that encourages you to take initiative learn from mistakes and celebrate successes.
- Flexible Work Options: hybrid work arrangements and morning schedule flexibility.
- Benefits: medical subscription lunch tickets gift tickets for Christmas and Easter vacation tickets Bookster Speexx
- Learning opportunities: regular professional training and courses.
At Coface Romania we value curiosity drive and innovation. If this resonates with you JOIN US!
Remote Work :
No
Employment Type :
Full-time
Key Responsabilities:Increase the value of the services bought by the allocated portfolio of clients according to the companys targets;Propose and negotiate renewals taking into account the renewal & pricing rules in place;Engage in upsell and cross-sell opportunities to increase the contract value;...
Key Responsabilities:
- Increase the value of the services bought by the allocated portfolio of clients according to the companys targets;
- Propose and negotiate renewals taking into account the renewal & pricing rules in place;
- Engage in upsell and cross-sell opportunities to increase the contract value;
- Engage in specific account management tasks such as welcome visit periodic visits and calls and renewal/upsell actions based on the calendar agreed with the team leader;
- Offer support to customers regarding their contract (explaining contract terms explain the working procedure represent the clients interests inside Coface);
- Follow up with clients on actual usage of the services acquired and work with them to improve this indicator;
- Update the specific CRM applications;
- Provide reports and information regarding the portfolio managed;
- Prepare presentations graphs and analytical reports as required;
Qualifications :
- Previous experience in a similar position of at least 3 years in Financial/ Business Information industry;
- Beneficial to have certificate or degree in Finance / Management or related disciplines;
- High level of business acumen and commercial awareness with strong understanding of financial services and corporate client needs.
- Excellent communication negociation interpersonal skills and able to work well with all levels across the region;
- Customer-centric mindset with a focus on building long-term relationships.
- Business Level English (written and spoken);
- Microsoft Office Applications: Outlook Word Excel.
Additional Information :
Here youll find:
- Career growth opportunity (both locally and internationally) in a global scale company: you will gain knowledge in business information risk management finance and operational decision-making.
- Supportive culture: be part of a team that encourages you to take initiative learn from mistakes and celebrate successes.
- Flexible Work Options: hybrid work arrangements and morning schedule flexibility.
- Benefits: medical subscription lunch tickets gift tickets for Christmas and Easter vacation tickets Bookster Speexx
- Learning opportunities: regular professional training and courses.
At Coface Romania we value curiosity drive and innovation. If this resonates with you JOIN US!
Remote Work :
No
Employment Type :
Full-time
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