F&A –Manager (AR Collections and AP- Procurement) Finance

Ready to build the future with AI
At Genpact we dont just keep up with technologywe set the pace. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving innovation-driven environment love building and deploying cutting-edge AI solutions and want to push the boundaries of whats possible this is your moment.
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Inviting applications for the role of F&A Manager (AR Collections and AP- Procurement) Finance!
In this role you are responsible for managing the team comprising of AR Collections and executing the collections process to ensure timely recovery of outstanding debts. This role involves contacting customers negotiating payment arrangements and maintaining accurate records to minimize bad debt and optimize cash flow. And also required to manage the AP-Procurement team members
Responsibilities
Contact delinquent customers via email telephone and remind them of overdue payments.
Review account histories to determine appropriate collection strategies.
Negotiate payment plans or settlement agreements to facilitate account resolution.
Monitor and follow up on payment arrangements to ensure compliance.
Document all collection activity accurately in the system.
Escalate accounts as necessary including handing over to legal or external collection agencies.
Reconcile accounts and resolve billing disputes that may impact collections.
Resolving disputes by coordinating with internal teams and maintaining clear communication with customers.
Maintain a high level of professionalism and customer service in all interactions.
Stay updated on relevant laws and regulations related to debt collection.
Generate reports on collection activities and status of accounts.
Qualifications we seek in you!
Minimum Qualifications
Bachelors degree in Finance.

Preferred Qualifications/ Skills
Bachelors degree in Finance.
Team management
Experience in collections accounts receivable or customer service and Accounts Payable Procurement.
Strong communication and negotiation skills.
Ability to work independently and as part of a team.
Detail-oriented with good organizational skills.
Proficiency in MS Office NetSuite MS Dynamics Oracle and GetPaid
Why join Genpact
Lead AI-first transformation Build and scale AI solutions that redefine industries
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your careerGain hands-on experience world-class training mentorship and AI certifications to advance your skills
Grow with the best Learn from top engineers data scientists and AI experts in a dynamic fast-moving workplace
Committed to ethical AI Work in an environment where governance transparency and security are at the core of everything we build
Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140000 coders tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.