Sales Support Maternity Cover

London - UK

Monthly Salary: Not Disclosed

Posted on: 3 hours ago

Vacancies: 1 Vacancy

Job Summary

Bring your IT career and talents to CDW where you can have a greater impact be inspired by our mission and excited about your career and future.A Fortune 200 leader were the driven professionals and technology experts companies turn to most to solve their IT challenges.

About CDW

CDW is a leading multi-brand provider of information technology solutions to business government education and healthcare customers around the Globe. A Fortune 500 company and member of the S&P 500 Index CDW was founded in 1984 and employs over 15000 coworkers with headquarters across the United States United Kingdom and Canada.

CDW prides itself on making amazing happen. Our relationships are fueled by our deep expertise and are grounded in the CDW Way. Our empowering leadership makes things happen and inspires their teams to do the same. From the teammates beside us to the leaders who guide us we move forward together.

Job Summary - (Maternity Cover - 18 Months)

The role is responsible for the day-to-day support and maintenance of customer accounts held by the Account Director.

This includes handling customer engagements as defined by the Account Director in order to maximise sales capacity and customer satisfaction.

Within the role you will liaise with various stakeholders including internal CDW departments vendors & suppliers as well as directly with customers.

Key responsibilities

Quotations on both standard and non-standard products
Placing orders via our sales tools
Managing Outlook mailboxes both co-worker and customer specific
Dealing with initial customer queries or issues
Product returns
Product information including manufacturer data sheets and specification checking
Reporting including Back Order and ad-hoc customer requirements
Changes to products and prices within ServiceTrack catalogues
Work with key vendors and partners as required to develop
opportunities and relationships in existing clients
Liaise with internal departments including Customer Services Credit and Purchasing
Develop and maintain portfolio product knowledge as defined by the
Account Director
Understand vendor promotions and special bid processes
Understand deal registration process
Assist with holiday cover and training of co-workers

Qualifications Skills & Experience

PC literacy (Word Excel Outlook Web Browser) with fast & accurate keyboard skills able to create and apply formulas
Understanding the importance of accurate reporting
Understanding of the IT industry sales channel
Strong analytical and problem-solving skills
Use of internal tools for account management and order processing (Microsoft Navision CRM)
Experience working in a commercial environment preferred
Previous administration experience in a similar role preferred
Industry product and service knowledge preferred

Essential Attributes

Excellent interpersonal & communication skills
Ability to build a rapport with customers partners and internal co-workers
Strong time management and prioritisation skills
Ability to change and prioritise tasks constantly throughout the
day/week/month
Drive and ambition
Strong attention to detail
Natural business acumen and ability to assimilate numbers/financials quickly
Ambitious to grow a successful career within CDW
Commercially minded

More about CDW and your career with us:

At CDW youll work with people who inspire you. People with positive success-driven attitudes whom you will learn and forge strong relationships with. Bring your best true self and your best ideas to CDW. Because diverse perspectives bring forth better problem solving and better solutions for our customers in a rapidly evolving technology landscape.

CDW is an equal opportunity employer committed to maintaining a policy of non-discrimination towards all coworkers and applicants for employment in all aspects of employment. CDW does not discriminate against any applicant because of age disability gender reassignment marriage and civil partnership status pregnancy and maternity race religion/belief sex sexual orientation veteran status or any other basis that is prohibited by local employment law including those protected by the UK Equality Act 2010.

We encourage candidates from all walks of life to apply and join us in our mission of cultivating a culture of belonging diversity and inclusion for better collaboration innovation and business results.

Together we strive to create a workplace where everyone feels like they belong and is empowered to bring their full energy capabilities and authenticity for coworker and business benefits. Will you be a part of it

What we offer:

Life Assurance

Competitive Contributory Pension

Private Medical Insurance

Enhanced Maternity Pay

25 days holiday bank holidays

Option to buy additional holiday

Dental Insurance

Season Ticket Loan additional perks

Who we are:
CDW is a leading technology solutions provider to business government education and healthcare organizations across the fingerprints can be found on technology inworkplacesof more than 250000companies;from fresh-faced start-ups to international conglomerates. With the breadth of products and services we offer there is no request too big or too small.

What you can expect from us: Culture coworkers careers.
CDW is not only the People Who Get IT but the People who get People. Our relationships are fueled by our deep expertise and grounded in the CDW Way. Our empowering leadership makes things happen and inspires their teams to do the same. From the teammates beside us to the leaders who guide us we move forward together. At CDW youll work with people who inspire you. People with positive success-driven attitudes who you will learn from and forge strong relationships with. Bring your best true selfand your best ideasto CDW. Because diverse perspectives bring forth better problem solvingand better solutions for our customers on a rapidly evolving technology landscape.