Account Executive, Enterprise
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Monthly Salary:
Posted on:
3 hours ago
Vacancies:
1 Vacancy
Job Summary
Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences.
Our AI agent Fin the most advanced customer service AI agent on the market lets businesses deliver always-on impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite which provides AI enhanced support for the more complex or high touch queries that require a human agent.
Founded in 2011 and trusted by nearly 30000 global businesses Intercom is setting the new standard for customer service. Driven by our core values we push boundaries build with speed and intensity and consistently deliver incredible value to our customers.
Whats the opportunity
Are you ready to lead the charge in AI-driven customer service As an Enterprise Account Executive focused on selling Fin Intercoms cutting-edge AI agent youll play a pivotal role in revolutionizing how enterprises scale customer support. Fin leverages advanced artificial intelligence to deliver seamless efficient and intelligent support experiences making it a game-changer for businesses worldwide.
This is your chance to join a world-class sales team driving the upmarket growth of a transformative AI solution. At Intercom we dont just sell products; we empower businesses to reimagine their customer support strategies. If youre looking for ownership creativity and the opportunity to lead in a fast-paced environment this role is for you.
What will I be doing
- Champion AI transformation: Drive the adoption of Fin helping enterprise clients unlock the power of AI to automate and scale their support operations.
- Full-cycle sales ownership: Manage the entire sales processfrom prospecting to closewith a consultative and tailored approach.
- Customer advocate: Act as the voice of the customer collaborating with Product Marketing and other teams to refine and enhance the AI-agent offering.
- Tailored AI demonstrations: Create and deliver compelling customized demos that showcase the unique value of Fin as an AI agent.
- Revenue-focused: Provide timely accurate forecasts and ensure clear visibility into your sales pipeline and performance.
- Team growth: Contribute to the overall success of the sales team by mentoring peers sharing best practices and leading innovative projects to up-level the group.
What skills do I need
- Proven success: 8 years of experience as an Account Executive with at least 3 years selling SaaS solutions to enterprise clients.
- Hunter mentality:Proven track record of outbounding and creating the majority of your pipeline and revenue.
- AI expertise: Familiarity with AI-powered solutions customer engagement tools or support automation products is a strong advantage.
- Quota achiever: Demonstrated ability to consistently meet and exceed sales targets.
- Strategic communicator: Exceptional written and verbal communication skills with the ability to clearly articulate complex AI solutions.
- Solution-focused: Thrives in a fast-paced dynamic environment managing opportunities across diverse industries.
- Customer-centric mindset: Skilled at building trust and creating value in competitive sales landscapes.
- Growth-oriented: Displays intellectual curiosity ambition and a commitment to personal and team development
Benefits
We are a well treated bunch with awesome benefits! If theres something important to you thats not on this list talk to us!
- Competitive salary and equity in a fast-growing start-up
- We serve lunch every weekday plus a variety of snack foods and a fully stocked kitchen
- Regular compensation reviews - we reward great work!
- Pension scheme & match up to 4%
- Peace of mind with life assurance as well as comprehensive health and dental insurance for you and your dependents
- Flexible paid time off policy
- Paid maternity leave as well as 6 weeks paternity leave for fathers to let you spend valuable time with your loved ones
- If youre cycling weve got you covered on the Cycle-to-Work Scheme. With secure bike storage too
- MacBooks are our standard but we also offer Windows for certain roles when needed.
#LI-Hybrid
Policies
Intercom has a hybrid working policy. We believe that working in person helps us stay connected collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values.
Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race color religion creed national origin ancestry sex gender age physical or mental disability veteran or military status genetic information sexual orientation gender identity gender expression marital status or any other legally recognized protected basis under federal state or local law.
Is this role not quite what youre looking for Join our Talent Community to stay connected with us.
Required Experience:
IC
Key Skills
- SAAS
- Customer Service
- Cloud
- Healthcare
- Account Management
- CRM
- Salesforce
- Infrastructure
- Client Relationships
- New Customers
- Territory
- Trade shows
- Sales Goals
- Sales Process
- Analytics
About Company
Fin is the leading AI Agent for customer service delivering the highest quality answers and handling the most complex queries. Employ Fin on any helpdesk or the Intercom Suite today.
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