Service Charge Specialist
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Job Summary
Ready to lead the way on service charge excellence and drive meaningful change
At Leeds Federated were looking for a Service Charge Specialist to lead on all aspects of service charge delivery across the portfolio driving improved income performance to support our commitment to help people make a home.
You will develop effective costing and apportionment approaches monitor value for money and work collaboratively across teams and customer groups to ensure service charges are applied accurately and fairly.
What youll do:
- Lead the end-to-end service charge process including estimates actuals and rent review activity
- Ensure service charges are accurately costed fairly apportioned and clearly evidenced
- Review current practice to drive improvements value for money and process consistency
- Work closely with Development Housing Asset and Finance teams to support new and existing schemes
- Ensure service charge data is accurate and maintained on housing systems
- Lead or support Section 20 consultations in line with legal requirements
- Work with internal teams and customers to explain service charges clearly and transparently
- Attend estates for customer meetings forums and consultation activities when required
- Provide specialist advice on service charge legislation regulation and compliance
What were looking for:
- Experience managing service charges rent setting or income optimisation
- Proven experience reviewing housing schemes to make sure service charges are correctly allocated and clearly communicated.
- Working knowledge of:
- Rent and service charge regulatory standards
- Landlord & Tenant Act 1985 (Sections 1830)
- Leaseholder legislation and Section 20 consultation requirements
- A strong track record of change delivery and embedding new ways of working
- Strong financial analytical and reporting skills
- Able to communicate clearly with colleagues and customers ensuring information is shared in an approachable way
Closing Date: Thursday 4th December 2025 at 12:00pm
Interviews Date: Monday 15th December 2025
We reserve the right to close this vacancy if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible.
Leeds Federated is an equal opportunities employer and promotes diversity in everything we do and therefore welcomes applications from all sections of the community.
INDLOW
The Company
Leeds Federated is a housing association with around 4500 properties across Leeds Wakefield and North Yorkshire.
Our mission is to enable the maximum number of people to access and live sustainably in good-value affordable housing.
Working For Us
Management Team
Matthew Walker
Chief Executive
Michelle Collins
Director of Customer Service
Jason Ridley
Director of Finance & IT
Megan Henderson
Company Secretary
Mark Donnachie
Director of Assets & Development
Benefits
Documents
Required Experience:
IC
Key Skills
- Facility
- standard operating procedure
- General Maintenance
- HVAC
- Trouble Shooting
- Electrical Systems
- Plant Equipment
- Building Maintenance
- Preventive Maintenance
- Control Room
- Maintenance Tasks
- Life Safety Systems
- Service Calls
- statistical process control
- Air Compressors
About Company
Leeds Federated is a housing association with properties across Leeds, Harrogate, Wakefield and North Yorkshire all which will offer sustainable living in good value, affordable housing start your search now.
