MALYS | CRM Automation Coordinator
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Posted on:
2 hours ago
Vacancies:
1 Vacancy
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Job Summary
On behalf of MAЁLYS SD Solutions is looking for a talented CRM Automation Coordinator to support the Retention & Loyalty team in executing high-impact email and SMS campaigns. This role is perfect for someone whos detail-oriented tech-savvy and excited to learn the ins and outs of marketing automation. Youll help bring our retention strategy to life by building testing and scheduling campaigns and automations that engage our customers and drive loyalty.
SD Solutions is a staffing company operating globally. Contact us to get more details about the benefits we offer.
Responsibilities:
- Email & SMS Setup: Build QA and schedule campaigns in Klaviyo across multiple audiences and segments.
- Automation Management: Assist in creating and maintaining automated flows (welcome post-purchase win-back etc.).
- Segmentation: Set up and update audience segments based on customer behavior lifecycle stage and engagement.
- Coupon & Offer Management: Create and track coupon codes for promotional campaigns and loyalty initiatives.
- Webhooks & Integrations: Support the setup of basic webhooks and integrations between CRM and other marketing tools.
- Campaign QA: Ensure flawless execution checking links rendering segmentation and personalization before every send.
- Performance Support: Pull performance metrics for tracking campaign results.
Requirements:
- 12 years of experience in email/SMS marketing CRM operations or a related marketing role (internship experience welcome).
- Experience with CRM/ESP (required).
- Strong attention to detail and excellent organizational skills.
- Comfortable working with data customer lists and dynamic segments.
- Basic understanding of HTML/CSS for email editing is a plus.
- Eager to learn automation segmentation and retention best practices.
Advantages:
- Experience in eCommerce or beauty/wellness industries.
- Familiarity with Klaviyo and Yotpo.
- A proactive problem-solving mindset and curiosity to grow in lifecycle marketing.
About the company:
MAЁLYS is a hyper-growth e-commerce DTC beauty brand backed up by top investors that is on a mission to disrupt the body-care market by introducing a unique combination of data marketing technology and product innovation.
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