Client Engagement Manager
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Job Summary
About Us
Automation Anywhere is the leader in Agentic Process Automation (APA) transforming how work gets done with AI-powered automation. Its APA system built on the industrys first Process Reasoning Engine (PRE) and specialized AI agents combines process discovery RPA end-to-end orchestration document processing and analyticsall delivered with enterprise-grade security and governance. Guided by its vision to fuel the future of work Automation Anywhere helps organizations worldwide boost productivity accelerate growth and unleash human potential.
Our opportunity:
At Automation Anywhere the leader in Agentic Process Automation (APA) were transforming how businesses workand were looking for an Engagement Manager to play a key role in that this role youll serve as a trusted partner to our customers building strong relationships guiding them through their automation journey and ensuring successful delivery across the project lifecycle. Your work will directly influence customer satisfaction long-term value and the impact of our APA platform across global organizations. If youre energized by driving outcomes elevating customer experiences and shaping the future of intelligent automation wed love to meet you.
Who youll report to:
This role reports to the Engagement Director - UK
Location: London UK
You will make an impact by being responsible for:
- Acting as the primary point of contact for assigned clients fostering trust and building strong long-term relationships
- Collaborating with clients to understand their business needs identify automation opportunities and develop a clear roadmap for success
- Managing the entire project lifecycle from pre-sales and scoping to implementation and post-go-live support
- Overseeing project teams including solution architects developers and project managers ensuring projects are delivered on time within budget and meet client expectations
- Proactively managing client expectations communicating project progress risks and issues effectively
- Tracking and reporting on key performance indicators (KPIs) to measure project success and client satisfaction
- Identifying and developing new business opportunities within existing client accounts
- OKRs including Delivery Revenue and P&L
You will be a great fit if you have:
- Minimum 8 years of experience in a client-facing role ideally within the enterprise software/SaaS or IT services industry
- Proven experience in managing complex projects from inception to completion
- Strong understanding of Robotic Process Automation (RPA) Gen AI and Intelligent Automation principles is a plus
You excel in these key competencies:
- Excellent communication interpersonal and negotiation skills
- Ability to build and maintain strong relationships with clients at all levels
- Excellent project management and organizational skills
- Proven ability to manage multiple priorities and deadlines in a fast-paced environment
Ready to Revolutionize Work Join Us.
This is an opportunity to work with a global passionate team pioneering technology thats redefining the way people work everywhere. Join us and discover the many ways that you can have an impact achieve your potential and go be great.
Job Segment OR Key Words: SaaS Project Management Client Engagement Leadership B2B Software Solutions
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All unsolicited resumes submitted to any @ email address whether submitted by an individual or by an agency will not be eligible for an agency fee.
Required Experience:
Manager
Key Skills
- Business Development
- Employee Orientation
- Public Health
- Account Management
- VersionOne
- Conflict Management
- Project Management
- Relationship Management
- Team Management
- Customer relationship management
- Human Resources
- Public Speaking
About Company
AutoStore is an automated storage and retrieval system (ASRS) that uses the power of warehouse robots for 24/7 order fulfillment within a cubic layout.
