Inside Sales Executive

Industry & Sector: Healthcare Outpatient Clinical Services and Patient Acquisition. Fast-paced patient-centric clinic environment focused on delivering quality clinical care and driving sustainable outpatient growth through targeted sales and relationship management.

Primary Job Title (standardized): Inside Sales Representative

About the Opportunity

Join a growing clinical services organisation in India as an on-site Inside Sales Representative focused on converting enquiries into scheduled consultations and long-term patients. You will own the end-to-end inside-sales cyclehandling inbound and outbound outreach qualifying prospects booking appointments and collaborating with clinical teams to ensure exceptional patient experience and retention.

Role & Responsibilities

• Respond to inbound leads and conduct targeted outbound outreach to convert prospects into scheduled appointments and consultations.
• Qualify leads using structured discovery capture accurate patient details and maintain clear follow-up workflows to maximise conversion rates.
• Manage and update CRM records daily; log interactions progression stages and outcomes to ensure data integrity for reporting.
• Hit defined sales and appointment-booking KPIs through timely follow-ups personalised outreach and effective objection handling.
• Coordinate with clinical and operations teams to confirm appointments manage cancellations/reschedules and expedite patient onboarding.
• Provide feedback from market conversations to refine service offerings pricing and promotional campaigns for better traction.

Skills & Qualifications

Must-Have

• Proven inside sales or telesales experience in healthcare medical services or appointment-driven businesses.
• Strong CRM proficiency and daily usage experience (Salesforce HubSpot or Zoho CRM).
• Demonstrated success with cold calling and structured outbound cadences.
• Experience using LinkedIn Sales Navigator or similar prospecting tools.
• High comfort with target-driven KPIs and delivering consistent appointment conversion.
• Excellent verbal and written English with effective phone-based communication skills.

Preferred

• Familiarity with Outreach SalesLoft or other email-sequence automation platforms.
• Background in clinic workflows patient scheduling systems or healthcare operations.
• Experience working in fast-paced on-site sales teams within India.

Benefits & Culture Highlights

• Attractive incentive and commission structure tied to appointment and conversion KPIs.
• On-site collaborative team culture with direct clinical stakeholder interaction and rapid learning.
• Opportunities for role growth into field-sales key account management or operations leadership.

Keywords: Inside Sales Inside Sales Representative healthcare sales clinic sales patient acquisition appointment scheduling CRM lead generation India on-site.

Required Skills:

hubspot crmsaleshealthcareinside salescold callingconsultationsoutreachlinkedin sales navigatorzoho crmsalesforcecrm