Title: Program Manager
Location: Saint Paul MN (Hybrid)
Duration: 6 Months
Interview Type: in-person
Description of Project
- The Metroplitan Council (Met Council) is seeking one full-time Program Manager resource to work on the Enterprise Transit Fare System Upgrade project.
- The selected resource will manage the end-to-end planning execution and operationalization of strategic complex cross-functional multi-million dollar initiatives essential to the organizations success.
- Work may be performed independently and/or in a team environment depending on project needs.
- At a high level the resource will provide Program Management leadership for assigned Met Council projects.
Tasks
Program Management
- Develop comprehensive program portfolio and project plans using Waterfall Agile and Hybrid delivery methodologies.
- Define scope goals deliverables and timelines.
- Apply extensive vendor management experience to ensure delivery of contractual scope within agreed upon constraints.
- Leverage experience to actively manage testing activities and resources to ensure unit performance functionality and user testing objectives are met.
- Utilize departmental tools for program and project management tracking and reporting.
Team Leadership
- Demonstrate business acumen and professionalism in order to clearly communicate with senior level executives in oral written and presentation formats.
- Lead conversations to facilitate the prioritization road mapping and trade off discussions with program stakeholders.
- Manage project managers within the program to provide day to day guidance and oversight in order to ensure service delivery.
- Support a collaborative and productive work and PMO team environment.
- Facilitate communication and coordination for projects / programs across cross-functional teams.
- Lead change management and conflict resolution efforts within the program.
- Ensure teams have clear roles responsibilities and deliverables.
Stakeholder Management
- Build strong stakeholder relationships to become a trusted advisor to project sponsors and senior leaders.
- Communicate project status risks and issues to stakeholders and executive management in a timely manner to set expectations and escalate as appropriate.
- Ensure alignment of project objectives with business goals through stakeholder management activities.
Risk & Issue Management
- Proactively identify assess and manage project / program risks and issues through mitigation planning.
- Monitor and report project / program progress and performance throughout delivery lifecycle.
Budget & Resource Management
- Develop and manage program and project budgets per governance requirements.
- Allocate resources effectively to ensure program and project success through demand management and capacity planning for projects / programs assigned.
- Monitor expenditures and ensure adherence to budget constraints.
Transformation & Organizational Change Management
- Oversee / Lead transformation and change management scope within the program as appropriate to ensure solution adoption and process adherence.
Process Improvement
- Support the evaluation and refinement of project management methodologies and processes.
- Support continuous improvement initiatives within the PMO.
- Stay abreast of industry trends and emerging practices.
Minimum Qualifications
- High school diploma or GED AND nine (9) years of experience managing multiple IT and business projects
- Note: Highest completed degree in the following majors: Computer Science Business Management or Project Management will count towards the minimum nine (9) years of required work experience.
- Associates degree counts as two years of experience
- Bachelors degree or higher counts as four years of experience
- Two (2) or more years in a lead role that required collaboration across multiple divisions with stakeholders from varying organizational levels.
- Active PMP or PgMP Certification
- Active CSM or SAFe Certification
- 2 years experience with MS Project
- 1 years experience with Azure Dev Ops or Jira
Desired Skills
- Experience program managing large complex SaaS vendor implementations
- Experience program managing transit initiatives
- Exceptional soft skills and emotional intelligence to navigate at multiple levels across the organization
- Strong communication and collaboration skills
- Proven track record of delivering large initiatives within challenging constraints
- Experience with PPM Tools
Title: Program Manager Location: Saint Paul MN (Hybrid) Duration: 6 Months Interview Type: in-person Description of Project The Metroplitan Council (Met Council) is seeking one full-time Program Manager resource to work on the Enterprise Transit Fare System Upgrade project. The selected resource...
Title: Program Manager
Location: Saint Paul MN (Hybrid)
Duration: 6 Months
Interview Type: in-person
Description of Project
- The Metroplitan Council (Met Council) is seeking one full-time Program Manager resource to work on the Enterprise Transit Fare System Upgrade project.
- The selected resource will manage the end-to-end planning execution and operationalization of strategic complex cross-functional multi-million dollar initiatives essential to the organizations success.
- Work may be performed independently and/or in a team environment depending on project needs.
- At a high level the resource will provide Program Management leadership for assigned Met Council projects.
Tasks
Program Management
- Develop comprehensive program portfolio and project plans using Waterfall Agile and Hybrid delivery methodologies.
- Define scope goals deliverables and timelines.
- Apply extensive vendor management experience to ensure delivery of contractual scope within agreed upon constraints.
- Leverage experience to actively manage testing activities and resources to ensure unit performance functionality and user testing objectives are met.
- Utilize departmental tools for program and project management tracking and reporting.
Team Leadership
- Demonstrate business acumen and professionalism in order to clearly communicate with senior level executives in oral written and presentation formats.
- Lead conversations to facilitate the prioritization road mapping and trade off discussions with program stakeholders.
- Manage project managers within the program to provide day to day guidance and oversight in order to ensure service delivery.
- Support a collaborative and productive work and PMO team environment.
- Facilitate communication and coordination for projects / programs across cross-functional teams.
- Lead change management and conflict resolution efforts within the program.
- Ensure teams have clear roles responsibilities and deliverables.
Stakeholder Management
- Build strong stakeholder relationships to become a trusted advisor to project sponsors and senior leaders.
- Communicate project status risks and issues to stakeholders and executive management in a timely manner to set expectations and escalate as appropriate.
- Ensure alignment of project objectives with business goals through stakeholder management activities.
Risk & Issue Management
- Proactively identify assess and manage project / program risks and issues through mitigation planning.
- Monitor and report project / program progress and performance throughout delivery lifecycle.
Budget & Resource Management
- Develop and manage program and project budgets per governance requirements.
- Allocate resources effectively to ensure program and project success through demand management and capacity planning for projects / programs assigned.
- Monitor expenditures and ensure adherence to budget constraints.
Transformation & Organizational Change Management
- Oversee / Lead transformation and change management scope within the program as appropriate to ensure solution adoption and process adherence.
Process Improvement
- Support the evaluation and refinement of project management methodologies and processes.
- Support continuous improvement initiatives within the PMO.
- Stay abreast of industry trends and emerging practices.
Minimum Qualifications
- High school diploma or GED AND nine (9) years of experience managing multiple IT and business projects
- Note: Highest completed degree in the following majors: Computer Science Business Management or Project Management will count towards the minimum nine (9) years of required work experience.
- Associates degree counts as two years of experience
- Bachelors degree or higher counts as four years of experience
- Two (2) or more years in a lead role that required collaboration across multiple divisions with stakeholders from varying organizational levels.
- Active PMP or PgMP Certification
- Active CSM or SAFe Certification
- 2 years experience with MS Project
- 1 years experience with Azure Dev Ops or Jira
Desired Skills
- Experience program managing large complex SaaS vendor implementations
- Experience program managing transit initiatives
- Exceptional soft skills and emotional intelligence to navigate at multiple levels across the organization
- Strong communication and collaboration skills
- Proven track record of delivering large initiatives within challenging constraints
- Experience with PPM Tools
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