Day Shift Customer Support || Outbound Calls Kolkata
Share
Job Location:
Monthly Salary:
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Job Role: Outbound Support Associate Day Shift (Kolkata)
- Handle inbound calls efficiently and professionally
- Provide accurate valid and complete information by using the right tools and resources
- Identify the candidates issues and resolve them on time or escalate when necessary
- Maintain detailed records of candidate interactions in Excel.
- Prepare daily weekly and monthly MIS reports in Excel
Requirements
- Bachelors degree in any field
- Good communication skills are required
- 6 months - 1 year of BPO or telesales experience will be preferred.
- Must have a laptop or a desktop with 8 GB RAM
- Must have a stable wifi/ network connection
Required Skills:
Job Role: Outbound Support Associate Day Shift (Kolkata) Responsibilities: Handle inbound calls efficiently and professionally Provide accurate valid and complete information by using the right tools and resources Identify the candidates issues and resolve them on time or escalate when necessary Maintain detailed records of candidate interactions in Excel. Prepare daily weekly and monthly MIS reports in Excel Location: (New Alipore Kolkata) Work From Office Requirements Bachelors degree in any field Good communication skills are required 6 months - 1 year of BPO or telesales experience will be preferred. Must have a laptop or a desktop with 8 GB RAM Must have a stable wifi/ network connection
Company Industry
IT Services and IT Consulting
Key Skills
- Design Engineering
- Baan
- Customer Service
- Fund Management
- ABAP
- Elevator
