Account Coordinator
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Job Location:
Monthly Salary:
Posted on:
11 hours ago
Vacancies:
1 Vacancy
Job Summary
Lets share a little about FBS and then we welcome you to apply:
- We are so proud to be 100% Employee Owned. We hire owners not employees! This means that employees earn ownership in our company through their work and build their net worth based on the companys change in value over time. Once eligible you start your journey to ownership with an annual gift of stock averaging 17% of what you make each year!
- For our sixth consecutive year we ranked in the Top 10 Best Places to Work in Idaho.
- Franklin Building Supply is a lumber and building material company that has been in business for more than 45 years. We have locations spread across Idaho and one in Nevada.
- We supply just about everything besides plumbing and electrical to build homes. Our focus is on serving professional home builders. Along with providing materials we install a wide range of products including framing overhead doors insulation gutters siding and more. We also manufacture some products including trusses cabinets doors and granite countertops.
- Our company is full of outstanding people who have been working for Franklin Building Supply for 10 20 or 30 years. Were working harder than anyone else in our market to get better every day adding value for customers and improving the value of our company for our employee-owners.
- We are committed to working safer smarter and more efficiently than ever before. We are investing significantly in tools equipment training and positions like this to help our team reach its potential.
- Along with competitive compensation we offer competitive benefits that would be expected including medical/Rx vision and dental insurance 401(k) paid time off holiday pay disability & life insurance etc.
Primary purpose: Works closely with the Sales (CSR) team to coordinate the customers needs from estimating through invoicing.
Key Skills and Responsibilities:
Estimation and Software Proficiency:
Utilize advanced estimating and software tools to execute precise plan/takeoff requests.
Effectively submit track review and compile bid packets for both new and existing clientele.
Vendor Relationship Management:
Establish and maintain strategic alliances with vendors to assess product availability lead times and pricing dynamics.
Facilitate the timely generation of sales and special orders ensuring responsiveness to customer needs.
Task Prioritization and Operational Efficiency:
Strategically identify and execute tasks to optimize CSR capacity enhancing overall operational efficiency.
Collaborate adeptly with the yard to devise load-building and scheduling strategies proactively addressing material shortages and scheduling discrepancies.
Well-Organized Administrative Skills:
Uphold meticulous organization of paperwork files and email correspondence.
Maintain an updated To Do List to ensure tasks are systematically addressed without delays.
Bistrack Cleanliness and Management:
Apply payments immediately after quote acceptance ensuring financial accuracy.
Keep customer accounts current with accurate job information and authorized purchasers including their contact details.
Maintain accuracy in the Order Monitor updating expected delivery dates and times.
Learn Kits and input quotes into Bistrack proficiently.
Effective Communication:
Communicate seamlessly with salesmen customers and suppliers regarding orders and quotes.
Follow through promptly with customer and salesman requests providing timely and accurate information.
Relay supplier-related delays and issues to both salesmen and customers.
Customer Relations Excellence:
Clearly input customer requests into quotes with accurate product descriptions.
Ensure product sign-off before accepting quotes.
Proactively communicate lead times delays and issues to both salesmen and customers anticipating inquiries.
Obtain prices from suppliers when needed demonstrating a commitment to customer satisfaction.
Required:
- Communicate effectively both verbally and in writing
- Ability to prioritize tasks be patient with distractions and manage time effectively
- Willing to be versatile understand and follow directions
- Devoted to growing knowledge base
- Have a good attitude be dependable and trustworthy
- Manage time well enough to get tasks done quickly and productively
- Self-motivated and possess stamina and focus to perform outstanding work consistently
- Possess a drivers license with a clean driving record
- Take detail seriously
Strongly Preferred:
- Prior experience in the building materials industry
- Basic computer skills (Outlook Word & Excel)
Required Experience:
IC
Key Skills
- Time Management
- Marketing
- Microsoft Office
- Public Relations
- Customer Service
- Microsoft Outlook
- Microsoft Word
- Account Management
- Microsoft Powerpoint
- Microsoft Excel
- Social Media Management
- Sales Support
About Company
Franklin Building Supply offers the highest quality building materials and customer service in the industry. We proudly serve Idaho and Northern Nevada with virtually everything you will need from lumber and siding to the finish products that make your project shine.
