Employment Type:

Shift:

Description:

Join the MercyOne Genesis Family! We are looking to hire an Emergency Department Representative I

Provides patient focused customer service. Performs outpatient & / or inpatient registration & insurance verification functions; collects patient financial liability payments & ensures that patients meet financial requirements including Medicare medical necessity payer pre-certifications & referrals. Provides general information to hospital users patients families & physician offices.

As an Emergency Department Registrar at MercyOne Genesis you will:

• Be responsible for coordinating all patient registration activities including greeting patients/families processing patient registration in an efficient and courteous manner obtaining accurate patient demographics and insurance information pre-registering patients contacting precertification agencies when appropriate obtaining all necessary consents and serving as the initial point of contact for patients coming into MercyOne Genesis

• Register patients who present to the ED for ED services

• Register patients who present to the hospital for ancillary testing outpatient procedures or hospital admission

• Verify insurance benefits

• Collect appropriate deposits and co-payments for services and making referrals to the Insurance Verification team as needed

• Provide medics and clinical staff any necessary admitting documentation for the ED patients and discussing payment arrangements with patients when appropriate

• All tasks must be completed in compliance with HIPAA EMTALA CMS and JCHAO guidelines and regulation

Schedule:

• PRN- must work 24 hours per month available all shifts weekends and some holidays

General Requirements:

• No experience required

• Medical Terminology; CHAT; computer knowledge and strong computer/keyboarding skills

Education:

PAR I

Entry level position. Minimum one (1) year customer service experience. Patient Access experience preferred.

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

Visit MercyOne Genesis Careers to learn more about the benefits culture and career development opportunities available to you at MercyOne Health System circle of care.

Our Commitment

Rooted in our Mission and Core Values we honor the dignity of every person and recognize the unique perspectives experiences and talents each colleague brings. By finding common ground and embracing our differences we grow stronger together and deliver more compassionate person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other status protected by federal state or local law.