Practice Manager
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Job Location:
Monthly Salary:
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Job Summary
About the Role
Were looking for a proactive and experienced Practice Manager to lead our operations and drive excellence across AIM Therapys clinics. In this pivotal role youll guide a team of administrators and support our growing team of therapists in a fast-paced environment.
You will provide leadership and direction to your team working in partnership with the business to create a culture of performance and excellence in all aspects of service delivery.
Key Responsibilities
- Oversee day-to-day operations across multiple paediatric therapy clinics
- Manage systems and processes to ensure smooth workflow and efficiency
- Lead and support our fantastic administration team and clinicians
- Coordinate schedules cancellations and waitlists to optimise diary management
- Recruit and onboard new administrative staff and clinicians
- Provide leadership training and performance management for admin staff
- Ensure an exceptional experience for families and clinicians handling escalated enquiries with professionalism and empathy
- Oversee billing processes for Medicare NDIS and private health claims
- Maintain compliance with NDIS and Medicare requirements
- Drive process improvements and support business growth initiatives
- Foster a positive collaborative and family-focused team culture
Skills & Experience
Essential:
- Previous experience in a management and/or high-level practice administrative position
- Knowledge of KPIs and caseload management
- Proficient in the use of Microsoft Office Suite (particularly Excel)
- Understanding of NDIS & associated funding private health processes and compliance
- Strong leadership and team management skills
- Demonstrated ability to lead and support a small team
Desirable:
- Diploma of Practice Management or other Business/Management course highly regarded
- Experience in HR functions and basic financial management
- Proficient in the use of Zanda (formerly Powerdiary) or experience in other similar calendar management software
What Youll Love About AIM
- Enjoy the flexibility of a hybrid role
- Laptop & phone provided
- Beautiful fully equipped clinic spaces
- Flexible work arrangements to suit family and life commitments
- Supportive fun and friendly team culture
- Paid parental leave to support family commitments
- Novated leasing options
- Employee Assistance Program for wellbeing support
- Access to MedHealth Group benefits and national PD opportunities
Additional Information :
Click on the Apply button or to discuss this exciting opportunity please reach out to Benita Kempton onor
You are welcome here.
Our fast-growing team of more than 3500 people around Australia represent a huge array of life experiences skills and ways of thinking. We value all these differences.
We are an Equal Opportunity Employer proudly welcoming people with disability including mental health conditions people from diverse cultural and linguistic backgrounds people from the LGBTQI community veterans carers and Indigenous Australians to our team.
We are happy to adjust our recruitment process to support accessibility needs.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Practice Management
- Veterinary Experience
- Enterprise Architecture
- Office Manager Experience
- Enterprise Software
- Healthcare Management
- IaaS
- TOGAF
- Medical office experience
- Conflict Management
- COBIT
- Customer relationship management
About Company
IPAR is a national occupational rehabilitation provider supporting thousands of people who may be living with an illness, disability, or injury. Whether it is through workplace rehabilitation, counselling, injury prevention or finding new employment, our care is tailored to each and e ... View more
