Customer Service Representative 1st Shift (Remote)
Share
Job Location:
Lincoln, NE - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Schedule:
- 1st Shift Mon - Fri 7:30am - 4:30pm Central Time Zone
What you will do:
As a Customer Service Representative you will provide customer services relating to sales sales promotions installations and communications.
- Validate the ship to and replenishment locations of orders with sales and operations partners
- Responsible for all PO (Bill Only Ship and Bills GHX and other future EDI platforms) entry accuracy as the front line for data entry. This includes pushing back where the data that has been submitted is incorrect or subpar
- Check and validate accuracy of incoming surgery product usage cases
- Be the customer-facing voice and develop creative solutions to customer issues. Provide phone support for inquiries from sales and healthcare professionals
- Keep records of customer interactions and transactions recording details of inquiries complaints and comments as well as actions taken
- Provide proactive updates on order status to accelerate billing process
- Support Sales Department by providing answers to questions generated by telephone e-mails and fax. Research responses with sales
- Build relationships with hospital billing specialists and support surgery product usage questions to accelerate billing process; following up to collect purchase orders and clarify discrepancies
- Support Sales Reps in case of product usage pricing or discrepancies
What you need:
Required
- High School Diploma or GED
- Two (2) years relevant work experience
Preferred
- Experience as account representative; order entry; Oracle
$20.08/hr. $32.87/hr. plus bonus eligible benefits. Individual pay is based on skills experience and other relevant factors.
Posting date: 11/19/2025
Travel Percentage: 0%Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race ethnicity color religion sex gender identity sexual orientation national origin disability or protected veteran status. Stryker is an EO employer M/F/Veteran/Disability.Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or (c) consistent with the contractors legal duty to furnish information.Required Experience:
Unclear Seniority
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongsid ... View more
