Assistant General Manager
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Job Location:
Fridley, MN - USA
Yearly Salary:
USD 49000 - 52000
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
LivINN Hotels is a small business in hospitality in Burnsville MN. We are professional agile fast-paced and our goal is to provide exceptional and memorable experiences for guest and residents. We have properties around the metro and in Sharonville OH.
The Assistant Manager will establish and implement short and long-range objectives for the assigned department oversee related functions and activities and administer company policies and procedures to maximize the customer and employee experience by giving the best possible service in person or by phone. An individual in this position will be expected to perform additional job-related responsibilities and duties as assigned and/or necessary.
Starting Pay Depends on experience: $490000 - $52000 per year.
Benefits Available: Medical Dental Vision Supplemental Benefits FSA Paid Time Off 401k and 401k matching.
Supervisory Responsibilities:
- Responsible for total site operation when General Manager is not on site.
- Must be available by phone to answer staff questions when not on site.
- Hire and train new staff.
- Reviews activity log for communication from staff.
- Daily verifies reservations and check ins for accuracy.
- Schedules and supervises front desk clerks night audit clerks and breakfast attendants in daily tasks and operations to ensure cleanliness of lobby workspaces assist with laundry and overall customer satisfaction.
- Maintain Front Desk employees schedules.
- Verifies timecards for department weekly.
- Conducts performance evaluations that are timely and constructive.
- Assists the Manager with employment actions including discipline and termination of employees in accordance with company policy.
- Participates in organizing/conducting monthly department meetings.
Duties/Responsibilities:
- Assist with eviction of nonpaying guests.
- Ability to perform duties/responsibilities of department staff as well as own duties/responsibilities.
- Follow company policies and procedures as outlined in the company handbook and training manuals.
- Monitors department performance identifying and facilitating opportunities to increase productivity and efficiency.
- Manages daily aspects of the department and its staff to ensure projects are completed. and goals and customer needs are met.
- Collaborates with other managers to plan direct and coordinate programs and projects.
- Manages inventory approving or facilitating purchases as needed.
- Manages conflicts and resolves complaints about or within the department.
- Responsible for daily accounting.
- Attends meetings and training courses as required.
- Performs other related duties as assigned.
Required Skills/Abilities:
- Must be approachable with a friendly enthusiastic attitude.
- Ability to work under pressure of customer complaints.
- Must work a minimum of 40 - 45 hours per week.
- Be available to cover shifts at short notice due to staff call ins.
- Excellent verbal and written communication skills.
- Ability to work both independently and collaboratively.
- Excellent time management skills with the ability to assign and delegate tasks.
- Excellent organizational skills and attention to detail.
Education and Experience:
- Two years of related experience in the industry is required.
- Knowledge of the philosophy mission leadership and planning needs of the organization preferred.
- Must pass a background check.
Physical Requirements:
- Prolonged periods sitting at a desk and working on a computer.
- Prolonged periods of standing.
- Must be able to lift up to 50 pounds at times.
- Must be able to bend stoop and kneel occasionally.
LivINN Hotels LTD is an Equal Opportunity Employer. It is the policy of LivINN Hotels LTD to treat applicants and associates in all aspects of the employment relationship without regard to race color religion creed sex pregnancy age (as defined under applicable law) national origin or ancestry disability status veteran status genetic information or any other characteristic protected by federal state or local laws.
Required Experience:
Director
Key Skills
- Restaurant Experience
- Hospitality Experience
- Assistant Manager Experience
- Management Experience
- Accounting
- Conflict Management
- Computer Literacy
- Hotel Management
- Leadership Experience
- P&L Management
- Supervising Experience
- Restaurant Management
About Company
Experience modern lodging for less, whether for a business trip or a place to call home, at our hotels in Minneapolis, MN and Cincinnati, OH.
