Install Manager

Salt Lake, UT - USA

Monthly Salary: Not Disclosed

Posted on: 2 hours ago

Vacancies: 1 Vacancy

Job Summary

Position Overview

The Installation Manager oversees all field installation and service activities ensuring projects are delivered safely on time within budget and to the highest quality standards. This role manages the installation team coordinates with production and project management and ensures customer satisfaction during the final delivery of signage projects.

Key Responsibilities

- Project Coordination & Scheduling

- Plan schedule and oversee daily installation and service activities.

- Communicate assignments and changes directly to installers and helpers in a timely manner.

- Meet with Project Management weekly to produce rolling 2-week installation schedule.

- Coordinate with Production to ensure readiness of materials and equipment before dispatch.

- Adjust schedules to meet project deadlines grand openings. weather conditions or site restrictions.

- Utilize Tasks within our CRM system to task yourself & other departments

Quality & Customer Satisfaction

- Be on-site for hole dig hole inspection and concrete pour.

- Ensure installations meet company quality standards and customer specifications.

- Ensure installer has completion checklist and has it completed by customer.

- Address and resolve customer concerns promptly to ensure satisfaction.

Team Management & Leadership

- Perform interviews and provide hiring recommendations for installers and helpers

- Supervise installers service technicians and subcontractors.

- Train new team members on ALL department and company policies and procedures.

- Approve all installation team members logged hours within 48 hours.

- Provide continual coaching training and performance evaluations.

- Foster a safety-first customer-focused culture among installation staff.

Resource & Equipment Management

- Ensure installation trucks lifts and tools are maintained safe and ready for use.

- Monitor inventory of installation hardware tools and supplies.

- Coordinate with Purchasing/Production for timely material availability.

- Remit receipts for ALL company purchases.

Safety & Compliance

- Enforce OSHA and DOT standards for all field activities.

- Conduct safety briefings toolbox talks and incident investigations.

- Ensure crews have necessary PPE and certifications (lift crane CDL etc.).

Cross-Department Collaboration

- Work closely with Sales and Project Management to clarify scope and installation requirements.

- Communicate with Production to resolve fabrication issues before site delivery.

- Collaborate with Production to ensure all job materials are staged in a defined location at least 24 hours prior to dispatch

- Provide feedback to Design and Production to prevent recurring field issues.

Position Overview The Installation Manager oversees all field installation and service activities ensuring projects are delivered safely on time within budget and to the highest quality standards. This role manages the installation team coordinates with production and project management and ensures ...