911 Dispatcher

King William, VA - USA

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Welcome to the King William Countys Employnment Opportunities Page!

King William County encourages the diligent efforts of jobseekers to pursue and sustain gainful employment. As an organization we understand the importance of meaningful work and intend to foster an environment of productive qualified and competent individuals who seek to achieve a common goal.

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General Description

The Emergency Communications Officer will work in a high-stress fast paced environment answering 911 emergency calls non-emergency call and handling in person requests for service. Communications Officers will receive calls for service and dispatch information simultaneously to emergency first responders.

Essential Functions

Receives classifies processes and dispatches emergency calls;
Receives records and forwards non-emergency calls for service;
Receives law enforcement medical fire EMS and related requests;
Prepares and maintains computerized and other records and files;
Operates radios telephone switchboard alarm systems recording devices and computer terminals;
Prepares and maintains data reports and records;
Maintains working knowledge of operating procedures of agencies served by 911 center;
Utilizes computer data base for mapping data collection and computer aided dispatch;
Performs related tasks as assigned.

Knowledge Skills and Abilities

Skill in operation of communications systems;
Knowledge of radio and teletype procedures;
Ability to type/keyboard at a reasonable rate of speed;
Ability to speak distinctly and hear clearly;
Ability to solve problems within scope of responsibility;
Ability to deal courteously with the public in all situations including under stressful conditions;
Ability to operate all communication equipment;
Ability to remain calm and respond appropriately in emergency situations.

Education Training and Experience

Must be 18 years of age or older and possess a high school diploma or GED. Must be able to pass a through background investigation which includes but is not limited to driving and criminal history records check credit history check and inquiry of character and reputation. Knowledge of and capability to use required equipment including but not limited to headsets for communication via phone and radio use of multiple computers and screens. Clear speaking voice. Typing speed of 20 words per minute minimum. Ability to read and interpret maps and mapping systems. Must be able to complete required training within selected time.

Welcome to the King William Countys Employnment Opportunities Page!King William County encourages the diligent efforts of jobseekers to pursue and sustain gainful employment. As an organization we understand the importance of meaningful work and intend to foster an environment of productive qualifie...