Maintenance Customer Service Administrator
Corb Ltd UK Facilities Maintenance
Corb Ltd is a Facilities Maintenance company providing planned and reactive maintenance services to commercial and retail clients across the UK. We operate in a fast-paced environment and value strong communication a positive attitude and effective teamwork.
Key Responsibilities
Plan and schedule work against available resources (in-house operatives and subcontractors)
Raise new work orders
Review and order parts including creating purchase orders
Communicate with engineers subcontractors and clients via email and phone to provide updates and resolve issues
Update internal systems and maintain accurate work order notes
Create job sheets and quote forms using our job management system
Manage and organize the team inbox
Requirements
Skills Required
Strong professional communication skills (email and phone)
General IT proficiency including Microsoft Office
Ability to multitask and prioritize tasks effectively
Strong organizational skills with excellent attention to detail
Qualities Were Looking For
Ability to meet deadlines and work under pressure
Self-driven motivated and decisive
Able to work well independently and within a diverse team
Positive mindset with a proactive and solutions-focused approach
Work Schedule
Please Note:
This role requires participation in an on-call rota for out-of-hours emergency calls. A standby allowance is provided in addition to salary.
Benefits
Great Place to Work-Certified Company
Premium HMO
Holistic employee experience
Rewards and incentives
Monthly engagement activities
Career advancement opportunities
Paid referral program
Required Skills:
Skills Required Strong professional communication skills (email and phone) General IT proficiency including Microsoft Office Ability to multitask and prioritize tasks effectively Strong organizational skills with excellent attention to detail Qualities Were Looking For Ability to meet deadlines and work under pressure Self-driven motivated and decisive Able to work well independently and within a diverse team Positive mindset with a proactive and solutions-focused approach Work Schedule Permanent Work-from-Home Monday to Friday 8:00 AM 5:00 PM BST (4 PM to 1 AM PH Time) Includes a 45-minute unpaid break Please Note: This role requires participation in an on-call rota for out-of-hours emergency calls. A standby allowance is provided in addition to salary.
Maintenance Customer Service Administrator Corb Ltd UK Facilities MaintenanceCorb Ltd is a Facilities Maintenance company providing planned and reactive maintenance services to commercial and retail clients across the UK. We operate in a fast-paced environment and value strong communication a posit...
Maintenance Customer Service Administrator
Corb Ltd UK Facilities Maintenance
Corb Ltd is a Facilities Maintenance company providing planned and reactive maintenance services to commercial and retail clients across the UK. We operate in a fast-paced environment and value strong communication a positive attitude and effective teamwork.
Key Responsibilities
Plan and schedule work against available resources (in-house operatives and subcontractors)
Raise new work orders
Review and order parts including creating purchase orders
Communicate with engineers subcontractors and clients via email and phone to provide updates and resolve issues
Update internal systems and maintain accurate work order notes
Create job sheets and quote forms using our job management system
Manage and organize the team inbox
Requirements
Skills Required
Strong professional communication skills (email and phone)
General IT proficiency including Microsoft Office
Ability to multitask and prioritize tasks effectively
Strong organizational skills with excellent attention to detail
Qualities Were Looking For
Ability to meet deadlines and work under pressure
Self-driven motivated and decisive
Able to work well independently and within a diverse team
Positive mindset with a proactive and solutions-focused approach
Work Schedule
Please Note:
This role requires participation in an on-call rota for out-of-hours emergency calls. A standby allowance is provided in addition to salary.
Benefits
Great Place to Work-Certified Company
Premium HMO
Holistic employee experience
Rewards and incentives
Monthly engagement activities
Career advancement opportunities
Paid referral program
Required Skills:
Skills Required Strong professional communication skills (email and phone) General IT proficiency including Microsoft Office Ability to multitask and prioritize tasks effectively Strong organizational skills with excellent attention to detail Qualities Were Looking For Ability to meet deadlines and work under pressure Self-driven motivated and decisive Able to work well independently and within a diverse team Positive mindset with a proactive and solutions-focused approach Work Schedule Permanent Work-from-Home Monday to Friday 8:00 AM 5:00 PM BST (4 PM to 1 AM PH Time) Includes a 45-minute unpaid break Please Note: This role requires participation in an on-call rota for out-of-hours emergency calls. A standby allowance is provided in addition to salary.
View more
View less