Service Manager
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Job Location:
Manchester, CT - USA
Yearly Salary:
$ 75000 - 100000
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Health insurance
- Opportunity for advancement
- Paid time off
- Relocation bonus
- Signing bonus
- Training & development
Service Manager Action Appliance
- Lead coach and support a team of 20 field technicians and lead techs.
- Recruit hire train and onboard new technicians.
- Ensure high-quality service professional conduct and adherence to company values.
- Evaluate technician performance and implement improvement plans.
- Provide technical support and conduct regular in-field ride-alongs.
- Resolve escalated customer issues with professionalism and care.
- Oversee safety protocols vehicle inspections and compliance.
- Improve processes training and overall team performance.
- Enforce company policies and supervise corrective action when necessary.
- Strong leadership and communication skills.
- Experience managing technicians or field service staff (ideally 1020 team size).
- Technical knowledge of appliance repair (preferred not required).
- Ability to coach train and inspire performance.
- Skilled in customer conflict resolution and problem-solving.
- Organized accountable and aligned with company values.
- Long-standing company with an excellent reputation (since 1961).
- Lead a motivated growing team of 20 technicians.
- Collaborative values-driven environment.
- Work within a clear structured EOS Traction framework.
- Real leadership impact on culture quality and customer satisfaction.
- Competitive benefits package
- Potential sign-on bonus
As an appliance repair technician youll work with anything from dishwashers to microwaves to other words youll need to be fairly knowledgeable about large appliances portable appliances mechanical work as well as electrical work.
Youll deal with more than just appliances though as a repair technician youll have to deal with people too.
Appliance repair technicians must also have skills in high mechanical aptitude have impeccable written and verbal communication skills work adeptly with repair tools be okay with lifting heavy machinery and of course be incredibly skilled in troubleshooting problems.
Are you prepared to start your journey toward becoming an appliance technician
If so look through our open positions using the filters above!
This business is independently owned and operated. Your application will go directly to the independent business and all hiring decisions will be made by the management of said business. All inquiries about employment at this location should be made directly to the location and not to the United Appliance Servicers Association.
Required Experience:
Manager
Key Skills
- Restaurant Experience
- Kitchen Experience
- Dealership Experience
- Food Safety Experience
- Management Experience
- Auto Service Management
- Maintenance
- Operations Management
- Cash Handling
- Leadership Experience
- Supervising Experience
- Automotive Service
About Company
View Open Positions As an appliance repair technician, you’ll work with anything from dishwashers to microwaves to dryers. In other words, you’ll need to be fairly knowledgeable about large appliances, portable appliances, mechanical work, as well as electrical work. You’ll deal with ... View more
