Yellowstone Club is a paradise in Montana. A private residential community in Big Sky Montana Yellowstone Club offers its Members the worlds only private ski and golf community. With fabulous skiing and snowboarding and the most gorgeous spring and summer weather to enjoy the 18-hole golf course rivers hiking biking and more our Members love being a part of this exceptional community. Racquets facilities include 3 new hard tennis courts 6 new pickleball courts 2 platform tennis courts and plans are underway to build 2 new padel courts by summer of 2025. Our employees make the Yellowstone Club experience come alive. If you would love being a part of the Montana charm and providing the highest level of guest service ensuring no detail is too small to overlook and being a part of creating experiences then Yellowstone Club is looking for you.

The purpose of the Assistant Racquets Professional is to createexceptional racquets experience for members and guests at Yellowstone Club in-line with the goals set forth by the Director of Racquets Sports.

Major Responsibilities

• Ensurethateachmemberandguestreceivesoutstandingguestserviceinaguestfriendlyenvironmentwhich includesgreetingandacknowledgingeverymemberandguestmaintainingoutstandingservicestandardssolidproductknowledgeandallothercomponentsofguestservice.
• Empoweredtoguaranteetotalguestsatisfactiondisplayhospitalityandprofessionalismtoourguestsatall timestakeprideinrepresentingYellowstoneClubprofessionallywithourmembersandguestsandassurethatalltransactionswithguestsarehandledinalegalandethicalmanner.
• Understandandapplyallpropertysafetyandsecurityprocedurestomaintainasecureandsafeenvironmentfor .
• MaintainafavorableworkingrelationshipwithallClubemployeestofosterandpromoteapositiveworking environment.

Job Overview:

The Assistant Racquets Professional will support the Director of Racquets Sports in teaching lessons clinics pro shop management tournaments event execution exhibitions and other duties relating to the running of this highly regarded racquets program.

Essential Job Functions:

The Assistant Racquets Professionals responsibilities will include but not be limited to teaching lessons and clinics to both junior and adult players of all abilities helping to organize clinics pro shop administration and general communication with membership organization of Club events and to generally enhance the member experience by proactively engaging the membership in all racquets activities.

Other Duties and Responsibilities

• HandleMemberandguestquestionscomplaintsandissues.
• PerformalldutiesandresponsibilitiesinatimelyandefficientmannerinaccordancewithestablishedClub policiesproceduresandstandardsofservicetoachievetheoverallobjectivesofthisposition.
• Meetdepartmentalproductivityorganizationpunctuality/attendanceandconsistencystandards.
• Maintainapositiveandrespectfulattitude.
• Treat members guests vendors customers and co-workers with professionalism and respect at all times.
• Maintainprivacyofourmembersatalltime.
• Maintainacleanandneatappearanceatalltimes.
• Communicateregularlyandeffectivelywithallemployeessupervisorsmanagersanddirectors.
• Performworkinasafeandhighqualitymanner.
• ProjectafavorableimageofYellowstoneClubtoMembersandguestsatalltimes.
• Mustbeabletoworkflexibleworkhours/.
• Nothinginthisjobdescriptionrestrictsmanagementsrighttoassignorreassigndutiesworkhoursand/or responsibilitiesforthisjobatanytime.

Disclaimer:

Thisjobdescriptionisonlyasummaryofthetypicalfunctionsofthispositionandshouldnotserveasanexhaustiveor comprehensivelistofallthepossibledutiestasksandresponsibilitiesbeingperformedbypeopleassignedtothis time asneeded.

Experience/Education Required

A high school diploma GED or equivalent is required. The ideal candidate will have one to two years of experience in customer service or retail with strong verbal and written communication organizational and interpersonal skills. Familiarity with scheduling and reservation systems is essential.

Experience/Education Preferred

A college degree is preferred as is a strong playing background in both tennis and pickleball. RSPA/PTR certification is preferred. A minimum of 2 years of highly recognized and innovative clinic and private instruction as well as overall tennis management experience preferred. Experience with pro shop merchandising and racquet stringing and repairs preferred. Must be enthusiastic and personable.

Certificates & Licenses

Valid State Drivers License

Computer Skills

Microsoft Office suite; Relevant POS system experience.

Language Ability

Able to speak clearly and effectively with Members guests co-workers vendors and other Yellowstone Club departments. Able to write clearly and legibly.

Math Ability

Able to perform complex math calculations and spreadsheets.

Reasoning Ability

Ability to solve problems and/or know when it is necessary to get a higher level employee involved.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work for this position is usually performed in a climate-controlled environment. However the employee may be required to work outside in heat extreme cold rain wind snow or inclement weather as the demands of the position so dictate.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is occasionallyrequired to sit sometimes for several hours at a time and use their hands and fingers to operate a computer. The employee is occasionally required to lift up to 30 pounds. The employee is constantlyrequired to walk stand stoop bend twist reach and work with hands and arms. The employee is constantlyrequired to talk and/or hear. The employee is constantlyrequiredtousetheirvisiontoperformanactivitysuchasbutnotlimitedto:readingproduct extensivereadinganddeterminingtheaccuracyneatnessattentiontodetailandthoroughnessoftheworkassigned.

The position offered is a seasonal position located in Big Sky Montana.

Yellowstone Club offers great benefits including:

• Free transportation to and from Bozeman
• Complimentary shift meals
• Health Benefits for all Seasonal Employees
• 401k eligibility and bi-weekly match
• Access to onsite fitness center 24/7
• Discounted Employee Housing in Big Sky or Bozeman
• Discounts to over 1000 retailers through ADP LifeMart and Expert Voice
• End of season employee appreciation day and retail sale
• Access to Employee Store in Bozeman

For more information about the Club visit .

To apply please visit and click on YC Careers at the bottom of the homepage.

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