We are looking for a highly motivated Customer Service Specialist to join our dynamic this role you will serve as a key point of contact for clients providing clear communication efficient problem resolution and an exceptional customer experience. This position is ideal for individuals who excel in a fast-paced environment and take pride in building strong positive interactions with every customer.
Responsibilities
Deliver timely professional and solutions-oriented support to customers across various communication channels.
Address inquiries troubleshoot issues and ensure full customer satisfaction throughout each interaction.
Maintain accurate records of customer interactions transactions and follow-up actions.
Collaborate with internal teams to escalate or resolve complex cases when necessary.
Uphold company service standards and contribute to a culture of continuous improvement.
Qualifications :
Strong communication and interpersonal skills.
Ability to multitask stay organized and work efficiently under pressure.
Excellent problem-solving abilities with a customer-first mindset.
Professional demeanor reliability and a commitment to high-quality service.
Basic computer proficiency and the ability to learn new systems quickly.
Additional Information :
Benefits
Competitive annual salary ($50000$54000).
Opportunities for professional development and career growth within the company.
Supportive and collaborative work environment.
Full-time employment with stable long-term potential.
Skill-building opportunities and ongoing training to help you advance in your career.
Remote Work :
No
Employment Type :
Full-time
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more