Customer Service Liaison
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Job Location:
Los Angeles, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Department:
Job Summary
We are seeking a highly organized and customer-focused Customer Service Liaison to serve as a key connection between our clients and their this role you will support daily customer interactions coordinate solutions and uphold the high standard of service that defines Catch Vibe Voice. This position requires strong communication skills attention to detail and the ability to manage inquiries with professionalism and care.
Responsibilities
Serve as the primary point of contact for customer inquiries and requests
Provide accurate information and timely resolutions to customer concerns
Coordinate communication between clients customers and internal teams
Maintain detailed records of customer interactions and follow-up actions
Support customer satisfaction initiatives to enhance the overall experience
Ensure all communications reflect the companys standards and values
Assist in identifying areas for improvement and contribute to process enhancements
Qualifications :
Strong verbal and written communication skills
Excellent organizational and multitasking abilities
Customer-oriented mindset with a proactive approach to problem-solving
Ability to maintain professionalism in all interactions
Basic proficiency in computer systems and documentation tools
Ability to work independently and collaboratively in a fast-paced environment
Additional Information :
Benefits
Competitive salary: $48000 $53000 per year
Professional growth and development opportunities
Supportive and collaborative work environment
Opportunities to expand communication and customer service skills
Full-time position with consistent scheduling
Exposure to a variety of industries and client needs
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Presentation Skills
- Time Management
- Clinical Research
- Communication skills
- GCP
- Infusion Experience
- Managed Care
- Hospice Care
- Conflict Management
- Clinical Trials
- Research Experience
- Home Care
About Company
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more
