Housekeeping Manager
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
The Housekeeping Manager oversees the cleanliness maintenance and presentation of guest rooms and public areas. Responsible for leading and training housekeeping staff ensuring compliance with health and safety standards and upholding brand service standards to deliver an exceptional guest experience.
- Supervise and coordinate daily activities of housekeeping colleagues including room attendants supervisors and housepersons.
- Ensure guest rooms public areas and back-of-house spaces meet cleanliness hygiene and brand standards through regular inspections.
- Schedule and assign duties to optimize staff efficiency workflow and coverage during peak periods and special events.
- Train mentor and evaluate staff on cleaning procedures guest service and safety protocols; foster a positive team-oriented work environment.
- Coordinate with Front Office Maintenance and other departments to ensure seamless guest experiences and timely resolution of issues.
- Manage inventory and ordering of linens guest amenities cleaning supplies minibar products and housekeeping equipment; monitor usage replenishment and reconciliation.
- Maintain accurate records of inventory payroll schedules performance accidents and incidents in line with company and regulatory requirements.
- Enforce health safety and fire emergency procedures; ensure compliance with all applicable laws and regulations; respond promptly to emergencies.
- Handle guest complaints and requests efficiently to ensure satisfaction and service recovery.
- Assist in recruitment onboarding and ongoing training of new team members as required.
- Prepare and analyze regular reports on occupancy-related productivity costs and departmental performance to support operational goals.
- Carry out additional duties assigned by the Executive Housekeeper.
Qualifications :
- High school diploma or equivalent (post-secondary education in hospitality is an asset).
- Proven experience in housekeeping or related roles with prior supervisory or managerial experience in hotels resorts or similar environments preferred.
- Computer proficiency especially with Microsoft Office and Opera.
- Must be flexible with work schedule availability on evenings weekends and holidays as required by business needs.
- Strong communication and interpersonal skills ability to interact with guests colleagues and other departments.
- Strong knowledge of cleaning procedures inventory control and staff scheduling.
- Demonstrated ability to lead motivate and manage a diverse team while overseeing multiple tasks schedules and priorities.
- Attention to detail and organizational skills ensuring consistency in cleanliness and presentation.
Additional Information :
What is in it for you:
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities like Sustainability Program
Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Why work for Accor
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day making sure that work brings purpose to your life so that during your journey with us you can continue to explore Accors limitless possibilities.
By joining Accor every chapter of your story is yours to write and together we can imagine tomorrows hospitality. Discover the life that awaits you at Accor visit what you love care for the world dare to challenge the status quo! #BELIMITLESS
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Hotel Experience
- Taleo
- Hospitality Experience
- Environmental Services
- Laundry
- Cleaning Experience
- Housekeeping Management
- OSHA
- Sanitation
- Team Management
- Leadership Experience
- Supervising Experience
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
