German Customer Support Specialist Turkey
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Job Location:
Monthly Salary:
Posted on:
8 hours ago
Vacancies:
1 Vacancy
Job Summary
This is a full-time remote position supporting a global travel platform that partners with multiple online travel agencies to provide customers with diverse holiday options and booking solutions.
Role Description:
As a Customer Service Advisor (CSA) you will manage customer inquiries through inbound calls chat and back-office channels.
- Your tasks will include assisting clients with travel reservations booking modifications and general destination information.
- Youll ensure each customer receives professional empathetic and solution-oriented support while promoting additional travel services such as insurance and upgrades.
- Your role is key in enhancing customer satisfaction and optimizing the travel experience for clients across different partner platforms.
Requirements:
- Experience in Customer Service Sales Support or Client Assistance
- Strong communication and interpersonal skills with an empathetic and problem-solving mindset
- Ability to manage inbound calls chat and back-office communication channels
- Fluency in German (C1 or higher) and good command of English
- Prior experience in travel hospitality or tourism sectors is an advantage
- Self-motivated adaptable and goal-oriented with a customer-first attitude
What we offer:
Fully Remote Position Work comfortably from your home anywhere in Turkey
Competitive Compensation Package
Performance-Based Rewards
Meal Card & Private health insurance
International Work Environment
Comprehensive Training & Coaching
Supportive Team Culture
Flexible Shifts
*Starting date from 21rst November onwards*
*Depending on availability other project with similar conditions can be presented*
Interested or know someone who might APPLY now by sending your CV in English to
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