A leading global IT services and cybersecurity company is seeking an experienced Senior Network & Security Engineer (Level 3) to join their Security & Network Operations Centre (SNOC) team. This is a senior technical position focused on advanced troubleshooting solution design and technical leadership within a remote working setup.
The ideal candidate will serve as a key escalation point guiding offshore engineers improving service delivery and contributing to high-end enterprise network and security projects.
KEY RESPONSIBILITIES:
- Provide advanced Level 3 support for complex network and security incidents.
- Act as the main escalation point for Level 1/2 offshore engineers.
Lead root cause analysis (RCA) problem management and post-incident reviews.
- Review and approve configuration and change requests prior to implementation.
- Mentor and train new engineers ensuring consistent technical quality.
Collaborate with the Australian engineering team on design deployment and optimisation initiatives.
- Maintain detailed technical documentation templates and operational runbooks.
- Participate in 24x7 support rotations for major incidents and scheduled maintenance.
REQUIREMENTS:
- 38 years of experience in senior-level network and security engineering roles.
- Proven hands-on experience with Fortinet technologies (FortiGate FortiManager FortiAnalyzer) in enterprise environments.
- Solid understanding of routing switching VPNs SD-WAN and firewall configuration.
- Experience working in managed services SOC or SNOC environments.
Familiarity with ITIL practices (Incident Change and Problem Management).
- Strong leadership mentoring documentation and communication skills.
Ability to work independently and handle escalations confidently.
NICE TO HAVE:
- Certifications: Fortinet NSE 57 CCNP or equivalent enterprise-level credentials.
- Experience with SIEM SOAR or EDR tools (FortiSIEM CrowdStrike SentinelOne).
- Knowledge of automation scripting or infrastructure-as-code.
Experience with ServiceNow or other ITSM platforms.
BENEFITS:
- Competitive senior-level contractor rate.
- Remote-based role with global collaboration exposure.
- Leadership and mentoring opportunities within a fast-growing global SNOC.
- Career growth path toward Team Lead or Principal Engineer roles.
- Salary is negotiable based on experience and expertise.
TERMS & CONDITIONS:
- Full-time remote position (Work From Home).
- Reporting to the Security Operations Manager (Australia-based).
HOW TO APPLY:
Email your CV to:
Call: /
Manpower Lanka Solutions (Pvt) Ltd.
12A Ridgeway Place Bambalapitiya Colombo 04.
A leading global IT services and cybersecurity company is seeking an experienced Senior Network & Security Engineer (Level 3) to join their Security & Network Operations Centre (SNOC) team. This is a senior technical position focused on advanced troubleshooting solution design and technical leadersh...
A leading global IT services and cybersecurity company is seeking an experienced Senior Network & Security Engineer (Level 3) to join their Security & Network Operations Centre (SNOC) team. This is a senior technical position focused on advanced troubleshooting solution design and technical leadership within a remote working setup.
The ideal candidate will serve as a key escalation point guiding offshore engineers improving service delivery and contributing to high-end enterprise network and security projects.
KEY RESPONSIBILITIES:
- Provide advanced Level 3 support for complex network and security incidents.
- Act as the main escalation point for Level 1/2 offshore engineers.
Lead root cause analysis (RCA) problem management and post-incident reviews.
- Review and approve configuration and change requests prior to implementation.
- Mentor and train new engineers ensuring consistent technical quality.
Collaborate with the Australian engineering team on design deployment and optimisation initiatives.
- Maintain detailed technical documentation templates and operational runbooks.
- Participate in 24x7 support rotations for major incidents and scheduled maintenance.
REQUIREMENTS:
- 38 years of experience in senior-level network and security engineering roles.
- Proven hands-on experience with Fortinet technologies (FortiGate FortiManager FortiAnalyzer) in enterprise environments.
- Solid understanding of routing switching VPNs SD-WAN and firewall configuration.
- Experience working in managed services SOC or SNOC environments.
Familiarity with ITIL practices (Incident Change and Problem Management).
- Strong leadership mentoring documentation and communication skills.
Ability to work independently and handle escalations confidently.
NICE TO HAVE:
- Certifications: Fortinet NSE 57 CCNP or equivalent enterprise-level credentials.
- Experience with SIEM SOAR or EDR tools (FortiSIEM CrowdStrike SentinelOne).
- Knowledge of automation scripting or infrastructure-as-code.
Experience with ServiceNow or other ITSM platforms.
BENEFITS:
- Competitive senior-level contractor rate.
- Remote-based role with global collaboration exposure.
- Leadership and mentoring opportunities within a fast-growing global SNOC.
- Career growth path toward Team Lead or Principal Engineer roles.
- Salary is negotiable based on experience and expertise.
TERMS & CONDITIONS:
- Full-time remote position (Work From Home).
- Reporting to the Security Operations Manager (Australia-based).
HOW TO APPLY:
Email your CV to:
Call: /
Manpower Lanka Solutions (Pvt) Ltd.
12A Ridgeway Place Bambalapitiya Colombo 04.
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