Logistics Warehouse Manager, IAD Logistics

AWS Infrastructure Services owns the design planning delivery and operation of all AWS global other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.

Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Join AWS Infrastructure Services as a Logistics Warehouse Me Manager and be part of the elite team that keeps the worlds largest cloud infrastructure running! In this high-impact role youll lead a dynamic team responsible for managing critical supply chain operations that directly support millions of AWS customers worldwide.

As a key leader in our warehouse operations youll drive operational excellence through data-driven decision making and innovative problem-solving. Youll have the opportunity to develop and mentor high-performing teams while managing essential workflows that maintain AWSs industry-leading service standards.

This role offers:
Direct impact on AWSs global infrastructure operations
Leadership opportunities in a fast-paced technology-driven environment
Chance to innovate and implement process improvements at scale
Career growth within one of the worlds most customer-centric companies
Collaboration with diverse teams across AWS Infrastructure Services
Competitive compensation and comprehensive benefits package

Youll be joining a diverse team of professionals who are passionate about maintaining AWSs position as the worlds most comprehensive cloud platform. If youre excited about leading teams driving operational excellence and being part of the technology that powers the future we want to talk to you!

Key job responsibilities
Lead and develop a team of 12 direct reports ensuring high performance and professional growth
Drive operational excellence across inbound outbound and customer support workflows
Maintain critical Service Level Agreements (SLAs) including 48-hour receiving and 24-hour request processing
Manage financial resources and operational budgets within assigned area
Monitor and optimize key performance indicators (KPIs) and operational metrics
Ensure compliance with safety standards and quality control requirements
Implement continuous improvement initiatives and process optimization
Coordinate with cross-functional teams to achieve organizational goals

A day in the life
As a Logistics Warehouse Manager your day starts with reviewing operational metrics and conducting a shift huddle with your team. Youll monitor inbound deliveries oversee customer support tickets and ensure outbound operations meet SLAs. Throughout the month youll conduct 1:1s with team members collaborate with stakeholders across AWS and work on process improvement initiatives. Youll partner with other managers to balance workload resolve escalations and ensure smooth operations across all shifts. Your focus will be on maintaining high standards of safety quality and efficiency while developing your teams capabilities.

About the team
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.

Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.

Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.


- High School diploma or equivalent
- Experience in warehouse operations and logistics or equivalent
- 3 years of people management experience
- Experience in computer skills including proficiency in MS Office (Word Excel PowerPoint)

- Bachelors degree in Supply Chain Business Engineering or a related field
- Experience with process improvement techniques such as Kaizen Lean Manufacturing or Six Sigma
- Experience analyzing data to make business decisions
- Experience leading process improvements
- Experience managing multiple projects and priorities across teams in a fast-paced deadline-driven environment
- Experience working proactively and independently meeting deadlines and delivering on projects and tasks
- Knowledge of Warehouse Management System Software including Warehouse control systems
- Experience in high-volume fast-paced logistics environments
- Strong stakeholder management and communication skills

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $65000/year in our lowest geographic market up to $125100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.