FT Community Associate Lititz
Share
Job Location:
Lititz, PA - USA
Monthly Salary:
Not Disclosed
Posted on:
3 days ago
Vacancies:
1 Vacancy
Job Summary
JOB SUMMARY
Perform transactional duties and responsibilities while exemplifying JBTs SMILE Standards and Non-Negotiables. Know and comply with laws regulations and bank policies and procedures applicable to transactions processing.
DUTIES AND RESPONSIBILITIES
- Provide SMILE Standards service to clients at all times and actively seek out and meet their banking needs.
- Consistently deliver high quality JBT service in person through the drive-up over the telephone and during community events using JBTs Non-Negotiables.
- Working knowledge of branch products and services. Expands relationships though recommendations designed to assist client. Refers clients to appropriate partners for additional needs.
- Ability to answer basic questions about JBTs digital banking services.
- Keep a clean organized work area and a professional appearance as outlined in the Banks Dress Code Policy.
- Accurately efficiently and promptly perform client transactions (including those received by mail or night deposit): cashing checks deposits withdrawals selling of monetary instruments loan payments etc.
- Balance cash drawer/debits and credits accurately and in a timely manner using the Teller system. Maintain an orderly cash drawer within the Banks approved cash limits.
- Complete BAI courses as assigned.
- Respect the confidentiality of information obtained through or as a consequence of employment.
- Actively utilize CRM System to enhance client experience.
- Routinely incorporate compliance (knowledge of laws/regulations) in day-to-day tasks.
- Perform related duties including but not limited to client access to SDB area balancing the ATM Vault TCR etc.
- Ability to complete forms via Edit Merge Doc or located on JBT Connect.
- Ensure punctual and regular attendance.
- Promote and preserve JBTs values and culture.
- Follow Bank policy and procedure to prevent fraud and financial crimes.
- Other duties as assigned.
Requirements
SKILLS REQUIRED
- Ability to operate Banks systems.
- Excellent communication and interpersonal skills.
- Proficient mathematics skills.
- Ability to operate the following office equipment: computer telephone copy machine fax machine scanner TCR.
- Ability to lift approximately 50 pounds.
Required Experience:
IC
Key Skills
- English
- User Interface
- Communication
- Content Writing
- Online
- Internet
- Youtube
- Management skills
- Digital speech
- Speaking skills
- Analytics
- Writing Skills
About Company
At JBT, we believe in the advantages of being a true community bank. We work to help every local person, family, or business owner in the Lebanon, PA area.
