Lead Front Desk Receptionist
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Job Location:
Clermont, FL - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Summary:
Under the general direction of the Executive Assistant this position will coordinate available resources to efficiently and effectively provide services to the Receptionist and Sales departments. Assumes shift responsibility for the management and direction of the Sales Administrative department . Delegates authority as appropriate. Must have a professional commitment to growth be creative and innovative and demonstrate competency in interpersonal communication leadership ability and problem solving skills. Must be able to assist customerswith large volume of calls. Successful candidates must have excellent communication skills with a focus on customer satisfaction.
Job Responsibilities:
- Answer multiple phone lines in a courteous and professional manner
- Greet customers as they enter the dealership
- Supervises a team of Receptionists and maintains/creates scheduling
- Data entry
- Ability to speak with and handle irate customers in a courteous and professional manner
- Ability to problem solve
- Promotes positive customer service with external and internal departments
- Oversee that all aspects of the Receptionist/Sales Administrative department on-site is performed in a diligent manner (staffing scheduling and new hire training)
- Make recommendations for positive and negative personnel actions for those under his/her direct supervision
- Assist with other administrative duties as needed
Requirements:
- Minimum 2-3 years of experience as a Receptionist
- Strong verbal and communication skills
- Knowledge in MS Office Applications (Word Excel Outlook)
- Attention to detail
- Flexible hours
- Excellent phone etiquette and customer service skills
- Comfortable with answering a multi-line system
- Professional appearance a must
- Friendly and courtesy disposition
- Bilingual preferred
In return for your invaluable knowledge skills talent and ambition Toyota of Clermont offers competitive salaries and benefits.
Employment is contingent upon successful completion of a background investigation.
Toyota of Clermontis proud to be an Equal Opportunity Employer
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About Company
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