Manager, Network Architecture

Job Description

Brightspeed has an exciting opportunity for a Network Architecture Manager to join our team! We are seeking an Operations and Data Center Manager to join our growing Brightspeed Lab this role you will lead a team of Engineers that support our Principal Network Architects and Operation Support & Guideline Engineers within the overall Network Architecture organization.

The Network Architecture Lab Manager is responsible for overseeing daily operations within the Brightspeed Lab and ensuring the successful execution of devices software and application testing activities. This role provides direct leadership to a team of 68 Lab Engineers fostering a collaborative and high-performance environment focused on quality efficiency and timely project delivery.

Your responsibilities will include the following:

• Lead manage and mentor a team of 68 Lab Engineers to ensure completion of daily work tasks and testing activities across devices software and applications.
• Provide onsite coaching guidance and technical support to lab engineers to drive project success and maintain high-quality testing standards.
• Maintain a consistent physical presence at the BTAC to monitor operations oversee workflows and ensure on-time delivery of projects and assigned tasks.
• Ensure adherence to established laboratory practices procedures and processes promoting consistency and compliance across all activities.
• Manage key performance metrics tracking strategic milestones and monthly achievements to support continuous improvement.
• Oversee and manage all physical assets within the Brightspeed Lab ensuring proper maintenance organization and utilization.

Qualifications :

What IT TAKES TO CATCH OUR EYE: 

• Bachelors degree or equivalent of 5 years of Telecommunication Network experience
• Passionate about leading people driving change and focused on innovating systems and support through collaboration
• Strong Project Management skills and experience
• Experience and knowledge in the Telecommunications network(s)
  • Voice Transport Metro Access In-Home
• Experience with lab and test plan execution
• Innovative strategic thinker and decision maker.
• Strong problem-solving and execution skills in driving transformation and change.

Bonus Points for

• Experience in the existing Brightspeed Network
• Project Management Certification or Agile Certification
• Even better if you have specific experience in the following areas:
• Proficient in Microsoft Office products (Excel PowerPoint Word Power BI Teams)

#LI-RW1

Additional Information :

WHY JOIN US

We aspire to contemporary ways of working.

Recognized as a Top Workplace by the Charlotte Observer Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte NC. We prioritize hiring talent in the Charlotte area whenever possible to make it a truly vibrant destination for our hybrid workforce. At Brightspeed we have roles that are designated as remote hybrid office or field-based depending on the position business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why Because Brightspeed recognizes the value of finding the best talent for the job wherever they may be.

We offer competitive compensation and comprehensive benefits.

Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical emotional and financial health. Brightspeed offers a comprehensive benefit program including competitive medical dental vision and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. 

Inclusion and belonging are at the center of our grounding belief in Being Real. 

When we bring our authentic selves to work everyone is better as a result. A diverse team helps us be fierce advocates for more accessible inclusive and high-quality internet because we believe doing so promotes equity in the communities we serve.

Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process please contact to initiate the accommodations process. 

For all applicants please take a moment to review our Privacy Notices:  

• Brightspeeds Privacy Notice for California Residents
• Brightspeeds Privacy Notice

Remote Work :

No

Employment Type :

Full-time