Analyst, Quality Assurance

Bengaluru - India

Monthly Salary: Not Disclosed

Posted on: 14 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Description

This is not a manual or automation testing QA profile. Please read through the job description and apply.

Perform quality assurance call and/or process reviews for all departments in Altisource
Conduct Process Refresher and New Hire trainings with the employees
Provide ongoing coaching and support to employees to strengthen understanding and execution of quality standards.
Identify training needs based on process review findings and collaborate with management to address skill gaps.
Develop and implement training materials and SOPs to ensure consistency in quality assurance practices across departments.
Analyze findings from process reviews and develop reports to highlight trends/ opportunities for improvement.
Recommend implement and monitor preventive and corrective actions to ensure that quality assurance standards are achieved.
Make recommendations to help reduce process variation and eliminate errors.
Track Business Unit responses for all findings identified from the process reviews.
Escalate unresolved issues to Senior Management and work with Management to resolve the issues.
Provide management with timely reports documenting observations from reviews.

Qualifications :

Qualifications

Bachelors Degree.
Six Sigma yellow/green belt (Desirable).
Must have excellent written communication skills (with accurate grammar and punctuation)
Must have excellent verbal communication skills with fluent English and neutral accent
Must have good analytical and cognitive skills
Must have an eye for attention to detail.

Additional Information :

WORKING AT ALTISOURCE ADVANTAGES

Prosperity

Competitive salary based on your experience and skills

Good Health

Comprehensive insurance plans; - Medical insurance for employees and family Personal Accident Benefit and Life Insurance for employees

Wellness Programs Doctor support Psychologist Counselor Onsite health checkup camps etc.

Happiness

10 paid holidays plus 26 paid days off per year

Lots of employee engagement activities

OUR CORE VALUES

For our employees customers and shareholders we commit to

Act with Integrity exhibit unwavering integrity compliance and ethical conduct at all times

Energize People enable exceptional people to energize their teams and drive results

Empower Innovation reward the relentless creation of innovative and compliant solutions to achieve our mission and generate value for our customers

Exceed Customer Expectations execute world-class solutions to deliver value and delight our customers

Win as a Team embrace the passion energy and power of our global teams to win as One-Altisource

Enrich Communities create positive impacts for the communities where we live and serve

Are you up to the challenge What are you waiting for Apply today!

Remote Work :

Yes

Employment Type :

Full-time

Job DescriptionThis is not a manual or automation testing QA profile. Please read through the job description and apply.Perform quality assurance call and/or process reviews for all departments in AltisourceConduct Process Refresher and New Hire trainings with the employeesProvide ongoing coaching a...