Senior System Analyst
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Job Location:
Monthly Salary:
Posted on:
4 days ago
Vacancies:
1 Vacancy
Job Summary
Job Summary
We are seeking a highly skilled Senior System Analyst to join the NDSS IT India team in Gurgaon. The ideal candidate will have a strong background in IT infrastructure system administration and enterprise support. This role requires hands-on expertise in troubleshooting patching vulnerability remediation and scripting. The candidate should be proactive technically sound and capable of providing excellent support to end users while ensuring a secure stable and compliant IT environment.
Primary Roles & Responsibilities
User & Infrastructure Support
- Provide prompt support to users via ticketing systems email chat and phone.
- Troubleshoot issues related to hardware software networks VPN and applications.
- Document all support activities accurately within the ticketing system.
- Assist users with workstation setup peripheral configuration and standard applications.
System Administration & Infra Management
- Install configure and maintain Windows OS standard applications and productivity tools.
- Administer Windows-based servers including performance monitoring OS patching services and backup validation.
- Handle file server management including permissions NTFS access rules quota monitoring and shared folder structuring.
- Manage endpoint administration tools (SCCM client automation ITSM tools) for deployments patching and compliance.
Active Directory & Identity Management
- Administer and maintain Active Directory including users groups OU structure GPOs and security configurations.
- Troubleshoot authentication issues access problems and domain-related errors.
- Implement AD security best practices and ensure adherence to compliance policies.
- Write/maintain PowerShell scripts to automate user provisioning reporting and routine administrative tasks.
Network & Connectivity
- Diagnose and resolve LAN/WAN Wi-Fi VPN and general network connectivity issues.
- Coordinate with network teams for switch firewall ISP or routing-related incidents.
- Ensure proper network documentation and basic monitoring where required.
Vulnerability Management & Security
- Use Qualys or similar vulnerability management platforms to scan identify and prioritize vulnerabilities across endpoints and servers.
- Work closely with IT security and infra teams to plan and execute vulnerability remediation patch deployment and configuration hardening.
- Monitor patch compliance for workstations and servers and ensure timely closure of critical vulnerabilities.
- Conduct regular security audits on AD file shares endpoints and configurations to maintain security posture.
Audits Compliance & Reporting
- Perform periodic file server permission audits AD security audits and endpoint compliance checks.
- Maintain documentation for system configurations incidents processes and changes.
- Support IT audits by preparing logs reports and evidence of compliance.
Asset Backup & DR Support
- Work with asset management tools (e.g. Lansweeper) to track hardware and software across locations.
- Support backup operations: monitoring job verification and restoration testing.
- Assist in disaster recovery exercises and business continuity planning.
Required Skills & Attributes
- 67 years of overall experience with at least 5 years in direct infrastructure and end-user support.
- Strong technical knowledge of Windows OS Windows Server AD Group Policies DNS DHCP.
- Good understanding of networking (LAN/WAN switches firewalls VPN concepts).
- Experience with Qualys or other vulnerability scanning tools including patch planning and remediation.
- Hands-on experience with SCCM/client automation tools for deployments and updates.
- Strong PowerShell scripting skills for automation and reporting.
- Experience with remote support tools like Bomgar or similar.
- Working knowledge of cloud technologies (Microsoft 365 Azure preferred).
- Understanding of backup solutions DR processes and general IT security controls.
- Excellent communication skills and ability to create technical documentation.
Required Qualifications
- Bachelors degree in Computer Science Information Technology or equivalent experience.
- Relevant certifications (Microsoft Azure security or infra-related) are advantageous.
Required Experience:
Senior IC
Key Skills
- IT Experience
- SQL
- System Design
- Agile
- .NET
- Microsoft SQL Server
- Waterfall
- Business requirements
- SDLC
- Systems Analysis
- Oracle
- Cerner
About Company
Milliman is among the world’s largest independent actuarial and consulting firms. Founded in Seattle in 1947, Milliman has offices in key locations worldwide. Through consulting practices in employee benefits, healthcare, investment, life insurance and financial services, and property ... View more
