National Delivery Excellence- QA Process Quality Lead- Manager

Industry/Sector

Specialism

Management Level

Job Description & Summary

Enhancing your leadership style you motivate develop and inspire others to deliver quality. You are responsible for coaching leveraging team members unique strengths and managing performance to deliver on client expectations. With your growing knowledge of how business works you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.

Examples of the skills knowledge and experiences you need to lead and deliver value at this level include but are not limited to:

• Analyse and identify the linkages and interactions between the component parts of an entire system.
• Take ownership of projects ensuring their successful planning budgeting execution and completion.
• Partner with team leadership to ensure collective ownership of quality timelines and deliverables.
• Develop skills outside your comfort zone and encourage others to do the same.
• Effectively mentor others.
• Use the review of work as an opportunity to deepen the expertise of team members.
• Address conflicts or issues engaging in difficult conversations with clients team members and other stakeholders escalating where appropriate.
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firms code of conduct and independence requirements.

The Opportunity

When you join PwC Acceleration Centers (ACs) you step into a pivotal role focused on actively supporting various Acceleration Center services from Advisory to Assurance Tax and Business our innovative hubs youll engage in challenging projects and provide distinctive services to support client engagements through enhanced quality and innovation. Youll also participate in dynamic and digitally enabled training that is designed to grow your technical and professional skills.

As part of the Quality Engineering team you will drive quality excellence across the organization by establishing and improving processes. As a Manager you will mentor junior staff manage client relationships and đảm bảo that tất cả quality processes align with leading practices to deliver exceptional results.

Responsibilities

- Drive quality excellence by establishing and refining processes

- Mentor junior staff to enhance their skills and knowledge

- Manage client relationships to secure satisfaction

- Align quality processes with industry standards

- Analyze performance metrics to identify areas for enhancement

- Facilitate training sessions to promote quality awareness

- Collaborate with cross-functional teams to improve outcomes

- Uphold the firms quality standards and ethical practices

What You Must Have

-Bachelors or Masters Degree in Computer Science p

-7 years of experience in software QA/QE test engineering quality assurance

- Oral and written proficiency in English required

What Sets You Apart

- Proven experience in driving Quality Excellence initiatives

- Hands-on experience with modern QA practices

- Understanding of SDLC models and Agile/DevOps practices

- Demonstrating proficiency in QA methodologies and process design

- Familiarity with quality frameworks such as TMMI

- Utilizing data analysis and reporting skills

- Excelling in stakeholder management and communication

- Experience with quality/process tools like Azure DevOps and Jira

Travel Requirements

Job Posting End Date