Associate IT Support Specialist (Part time)

Insightsoftware

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profile Job Location:

Raleigh, WV - USA

profile Monthly Salary: Not Disclosed
Posted on: 5 hours ago
Vacancies: 1 Vacancy

Job Summary

Primary Responsibilities:

  • Perform on-site analysis diagnosis and resolution of complex desktop problems for end users and recommend and implement corrective solutions including off-site repair for remote users as needed.
  • Install configure test maintain monitor and troubleshoot end user and network hardware peripheral devices printing/scanning devices presentation equipment software and other products in order to deliver required desktop service levels..
  • Provide support to Tier 1 and 3 teams to address on-site DC issues.
  • Receiving and documenting requests for support.
  • Updating computer operating systems and other important software as needed.
  • Substantiating requests for hardware and software purchases and upgrades if appropriate.
  • Providing suggestions on appropriate training for staff.

Qualifications :

  • Associates degree in a computer-centered discipline. Pertinent bachelors degree is strongly preferred.
  • Experience as a desktop support technician or equivalent.
  • Clear understanding of troubleshooting principles for Laptops OS Desktop applications.
  • Exhibits our core values: Results Orientation Winning Attitude Be One Team Disciplined Execution and Growth Mindset

Additional Information :

All your information will be kept confidential according to EEO guidelines.

 

** At this time insightsoftware is not able to offer sponsorship to candidates who are not eligible to work in the country where the position is located. **

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insightsoftware About Us: Hear From Our Team - InsightSoftware ()

Background checks are required for employment with insightsoftware where permitted by country state/province.

At insightsoftware we are committed to equal employment opportunity regardless of race color ethnicity ancestry religion national origin gender sex gender identity or expression sexual orientation age citizenship marital or parental status disability veteran status or other class protected by applicable law. We are proud to be an equal opportunity workplace.


Remote Work :

No

Primary Responsibilities:Perform on-site analysis diagnosis and resolution of complex desktop problems for end users and recommend and implement corrective solutions including off-site repair for remote users as needed.Install configure test maintain monitor and troubleshoot end user and network har...
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Key Skills

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About Company

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insightsoftware is a global provider of comprehensive solutions for the Office of the CFO. We believe an actionable business strategy begins and ends with accessible financial data. With solutions across financial planning and analysis (FP&A), accounting, and operations, we transform ... View more

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