Process Expert E-Commerce Customer & User data Management
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
This role supports the development and rollout of strategic B2B e-commerce platforms designed to simplify and enhance digital interactions between a global technology company and its business partners. These platforms aim to provide a centralized user-friendly online environment for managing orders customer data and related processes ensuring a seamless experience for professional clients across multiple countries.
The project focuses on modernizing digital sales channels integrating advanced enterprise systems and aligning with global transformation initiatives to deliver scalable efficient solutions for the future of B2B commerce.
Key Responsibilities:
- Develop and roll out Customer & User Data Management processes in our eShops.
- Create concepts and processes in collaboration with sales departments and central teams.
- Transform business process requirements into IT process requirements.
- Implement defined processes with integration into SAP ERP Authentication & Authorization Services and Customer Master Data Systems.
- Create test cases and perform testing of implemented IT requirements.
- Support the creation and maintenance of application-related documentation.
Qualifications :
- Degree in (Business) Informatics Economics or a comparable field.
- Strong customer orientation and change management skills.
- 5 years of B2B e-commerce expertise in consulting or industry focusing on platform implementation in the context of S/4 HANA rollouts.
- Understanding of complex enterprise architectures with emphasis on eCommerce solutions; ideally experience integrating CMD Central User Authentication & Authorization Services and ERP.
- Experience in process and data modeling based on BPMN (desired).
- Knowledge of new digital trends and motivation to learn continuously.
- Agile project management skills with experience using tools such as Atlassian Jira and Confluence.
- Strong team player with an open mindset for dynamic and fast-changing environments.
- Experience working with cross-functional teams in an international setting.
- Excellent presentation and coordination skills.
- English (C1).
Additional Information :
What we offer you:
Challenges in an international environment career opportunities in one of the best companies in the world flexible hours medical services discounts for employees sports and health related activities canteen good access to public transports space for creativity.
Success stories dont just happen. They are made...
Make it happen! We are looking forward to your application!
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Digital Marketing
- Marketing
- Google Analytics
- Growing Experience
- Conversion Optimization
- Google AdWords
- Hybris
- Magento
- Account Management
- SEO
- E-Commerce
- Analytics
About Company
Bosch first started in Vietnam with a representative office in 1994. Bosch has its main office in Ho Chi Minh City, with branch offices in Hanoi and Da Nang, and a Powertrain Solutions plant in the Dong Nai province to manufacture pushbelt for continuously variable transmissions (CVT) ... View more
