Customs Brokerage Agent Assistant Supervisor
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Allocate workloads within team to ensure smooth operations during peak activity or staff absence.
Monitor compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards
(OPS) and external government regulations or customer policies/requirements.
Monitor duty deferment usage and levels.
Promote productivity tools (e.g. using edoc customs database process management customs system PSM Customer Profiles
Vector)
Ensure all new business is transitioned correctly.
Maintain a positive relationship with the Trade Compliance Manager and support all compliance efforts and trainings.
Promote productivity tools (e.g. using edoc process management customsware usage/Expo customs.
Audit of files in accordance to AEO
Follow up refunds with customs authorities.
Send client report requests through the available database (expo request expo reporting)
Provide content for customer reviews duty/vat
Be open to implementing new system changes and enhancements into your department.
Participate to staff appraisals and at a minimum once per year per employee.
Ensure that the new hires complete companys mandatory training within the first 6 months.
Qualifications :
3-5 years of Customs Brokers specific knowledge
Conflict resolution
Listening skills
Providing feedback
Teamwork
Building team environment
Coaching for development
Customer focus
Managing meetings
Problem solving
Process improvement
Time management
Software proficiency skills (e.g. MS Excel Formulas and Pivot Tables MS Word)
English language proficiency
Global Logistics Industry knowledge
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Network Management
- Pest Control
- Developmental Disabilities Experience
- Employee Evaluation
- Hospitality Experience
- Direct Support
- Data Collection
- Materials Handling
- Maintenance
- Experience with Children
- Supervising Experience
- RF Scanner
About Company
Expeditors is a Fortune 500 service-based logistics company with headquarters in Seattle, Washington, USA. At Expeditors, we generate highly optimized and customized supply chain solutions for our clients with unified technology systems integrated through a global network of over 350 ... View more
