Sr AnalystAnalyst, Trust & Safety Operations

The Trust and Safety Analyst/Sr Analyst position is a key role within the Operations function at Cint. We are a fast-paced organization and are redefining the online market research industry. Candidates with a can-do attitude and a proactive and hands-on approach to business will thrive in this environment and will be met daily with new opportunities to facilitate the companys growth. Enthusiastic team players will quickly be able to make their mark in our demanding but stimulating environment where creativity initiative and hard work are rewarded. This role is a remote working position and the candidate will be working US EST hours.

Role Purpose and Responsibilities:

• Communicate and liaise with different departments to handle incoming requests and quality escalations

• Prepare reports and share insights into quality findings as part of quality investigations

• Drive and/or be a part of quality programs related to suppliers clients etc

• Proactively monitor and track internal data and statistics to identify and troubleshoot unusual spikes/dip in traffic at the supplier client and/or user level

• Contribute by sharing inputs towards development of new tools and products

• Update product and internal documentation regularly

• Explore avenues plan and ideate to improve the overall quality function

Qualifications :

• 2-3 years minimum experience in the Market Research service industry preferred

• Enterprising curious and enthusiastic to learn new tools and processes

• Data Analysis: able to spot patterns and irregularities within data sets of different sizes

• Making Order out of Chaos: Highly organized and proactive you are good at keeping on top of your work by tracking and progressing many different tasks at once in a fast-paced busy environment.

• Have a commercial mindset to understand the impact of actions

• Team player with the ability to communicate clearly and build strong and trustworthy relationships with different stakeholders

• Proficiency in written and oral communication in English
   

  Technical requirements

• Tech-savvy with proficiency in using MS-Office products key features expertise:

  • Excel V-lookups

  • Pivot tables with filtering/formulas/etc

  • De-duplications checks

• Experience in handling Market Research data checks and validation

• Ability to manipulate large files

• Provide clear concise feedback on data findings

• Add suggestions on needed improvements

• Knowledge of Sampling criteria and panel handling is a big advantage

Additional Information :

#LI-PU1
#LI-Remote

Our Values

Collaboration is our superpower

• We uncover rich perspectives across the world
• Success happens together
• We deliver across borders.

Innovation is in our blood

• Were pioneers in our industry
• Our curiosity is insatiable
• We bring the best ideas to life.

We do what we say

• Were accountable for our work and actions
• Excellence comes as standard
• Were open honest and kind always.

We are caring

• We learn from each others experiences
• Stop and listen; every opinion matters
• We embrace diversity equity and inclusion.

More About Cint

Were proud to be recognised in Newsweeks 2025 Global Top 100 Most Loved Workplaces reflecting our commitment to a culture of trust respect and employee growth.

In June 2021 Cint acquired Berlin-based GapFish the worlds largest ISO certified online panel community in the DACH region and in January 2022 completed the acquisition of US-based Lucid a programmatic research technology platform that provides access to first-party survey data in over 110 countries.

Cint Group AB (publ) listed on Nasdaq Stockholm this growth has made Cint a strong global platform with teams across its many global offices including Stockholm London New York New Orleans Singapore Tokyo and Sydney. ()

Additionally in a world of AI we want our candidates to understand our approach to the use of AI during the interview and hiring process so wed appreciate you reading our AI usage guide.

Remote Work :

Yes

Employment Type :

Full-time