Staff Lead AI Security Researcher

Job Description 

At ServiceNow we are transforming the way enterprises operate through innovative Agentic AI solutions powering seamless and secure experiences. Our AI Security team is critical to ensuring our advanced AI especially agentic AI systems remains secure safe and trustworthy. 

The AI Security group includes an engineering team led by an Engineering Lead an AI team and an AI Security research lead whose role is to make sure ServiceNow is at the forefront of Agentic AI security. 

Role 

As our Staff Lead AI Security Researcher you will spearhead security research efforts focused on research and AI security innovation while collaborating with the team on implementation of such technologies such as advanced guardrails for securing ServiceNows Generative AI (GenAI) and agentic AI systems and initiatives for assessing and improving the security and safety of our AI models. Collaborating closely with the engineering and AI teams. 

What Youll Do: 

• Lead innovative AI security and safety research particularly around GenAI and agentic AI. 
• Contribute to industry-wide key AI security initiatives such as OWASP MITRE ATLAS  and others 
• Work collaboratively with engineering teams and specialised security researchers to integrate security best practices into the AI development lifecycle. 
• Provide expert insights on emerging threats and vulnerabilities unique to AI systems and propose effective mitigation strategies. 
• Communicate research outcomes clearly influencing technical and strategic decisions throughout the organisation. 
• Actively contribute to thought leadership in the AI security domain participating in internal and external presentations research publications and standards development. 

Qualifications :

To be successful in this role you have: 

• 5 years of experience in security research AI/ML research data science or related fields specifically with experience securing AI systems. 
• Expertise in GenAI and GenAI Security 
• Demonstrated success in identifying and mitigating security vulnerabilities in AI systems particularly involving large language models (LLMs) and agentic architectures. 
• Excellent communication and collaboration skills able to clearly articulate complex findings to technical teams leadership and external partners 

Preferred Qualifications: 

• Previous experience leading research projects in corporate or academic environments. 
• Published research or contributions to standards in AI security safety or responsible AI practices. 
• Familiarity with OWASP LLM Top 10 and experience addressing vulnerabilities such as prompt injection data poisoning and adversarial attacks. 
• Advanced degree (PhD or MS) in Computer Science Data Science Cybersecurity or a related field. 

Join ServiceNow to shape the future of AI security enabling enterprises to confidently leverage cutting-edge AI solutions. 

Additional Information :

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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Remote Work :

No

Employment Type :

Full-time