Engineering Manager (Full Stack)

As aSoftware Engineering Manager for the SaaS platform admin and Partner Ecosystem area you will lead and inspire a team of talented engineers to build and scale core platform capabilities that empower administrators to manage configure and optimize the product for their organizations. This role requires a blend of strategic vision technical expertise and leadership skills to deliver exceptional platform administration tools that enable seamless onboarding robust customer journey orchestration and enabling successful partner enablement.

You will own critical areas of the product that support user and role management platform customization data insights automation and governance. Your work will directly impact the success of administrators managing our platform and drive customer satisfaction adoption and retention.

Responsibilities

Technical leadership:

• Hands-on leader - Lead the design development and delivery of scalable reliable and performant administrative services and tools.
• Champion engineering excellence by promoting best practices in architecture code quality and automation.
• Ensure the team builds robust APIs and integration points for seamless ecosystem connectivity and extensibility.
• Define and execute the roadmap for platform administration capabilities ensuring alignment with business objectives and customer needs.
• Collaborate with Product Management Design and Customer Success teams to understand administrator pain points and develop solutions.

Team Leadership

• Mentor inspire and grow a high-performing team of engineers to achieve ambitious goals.
• Recruit top engineering talent and help scale the team to meet evolving business needs.

Operational Excellence

• Implement robust monitoring alerting and troubleshooting tools for platform administration services.
• Ensure adherence to governance compliance and security standards (e.g. GDPR CCPA).

Basic Qualifications

10-14 years of hands-on experience in Java Kafka full-stack development and distributed architectures leading engineering teams to build scalable resilient SaaS platforms.

• Proven expertise inJavaSpring Boot and backend service development for distributed systems.
• Strong experience withKafkafor event-driven architectures and real-time data streaming.
• Core Cloud (AWS/GCP) platform expertise.
• Proficiency in modern front-end development usingReactandTypeScript.
• In-depth knowledge of relational and NoSQLdatabases cloud platforms and DevOps practices.
• Leadership skills in managing and scaling high-performing engineering teams with Agile methodologies.
• Experience in designing and implementingmicroservices architectureswith focus on scalability and resilience.

Preferred skills

• UCaaS/CCaaS domain knowledge
• Prior experience in designing coding and implementing web applications
• Ability to swiftly develop prototypes and minimum viable products for full-stack projects
• Aptitude for learning and adapting to innovative technologies
• Strong team player and individual contributor
• Adept at debugging and quick problem-solving

Additional Qualities to have

• Ownership mindset demonstrated by the ability to lead projects
• Self-motivation dedication and a commitment to meeting deadlines
• Exceptional multitasking abilities managing concurrent tasks effectively
• Meticulous attention to detail
• Willingness to contribute as both a team player and an individual contributor
• Eagerness to drive new projects troubleshoot issues and contribute to continuous improvement

Nextiva DNA (Core Competencies)

Nextivas most successful team members share common traits and behaviors:

• Drives Results:Action-oriented with a passion for solving problems. They bring clarity and simplicity to ambiguous situations challenge the status quo and ask what can be done differently. They lead and drive change celebrating success to build more success.
• Critical Thinker: Understands the why and identifies key drivers learning from the past. They are fact-based and data-driven forward-thinking and see problems a few steps ahead. They provide options recommendations and actions understanding risks and dependencies.
• Right Attitude: They are team-oriented collaborative competitive and hate losing. They are resilient able to bounce back from setbacks zoom in and out and get in the trenches to help solve important problems. They cultivate a culture of service learning support and respect caring for customers and teams.

Total Rewards

Our Total Rewards offerings are designed to allow our employees to take care of themselves and their families so they can be their best in and out of the office.

Our compensation packages are tailored to each role and candidates qualifications. We consider a wide range of factors including skills experience training and certifications when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position compensation may include base salary and/or hourly wages incentives or bonuses.

• Medical - Medical insurance coverage is available for employees their spouse and up to two dependent children with a limit of 500000 INR as well as their parents or in-laws for up to 300000 INR. This comprehensive coverage ensures that essential healthcare needs are met for the entire family unit providing peace of mind and security in times of medical necessity.
• Group Term & Group Personal Accident Insurance - Provides insurance coverage against the risk of death / injury during the policy period sustained due to an accident caused by violent visible & external means.
  • Coverage Type - Employee Only
  • Sum Insured - 3 times of annual CTC with minimum cap of INR
  • Free Cover Limit - 1.5 Crore
• Work-Life Balance - 15 days of Privilege leaves per calendar year 6 days of Paid Sick leave per calendar year 6 days of Casual leave per calendar year. Paid 26 weeks of Maternity leaves 1 week of Paternity leave a day off on your Birthday and paid holidays
• Financial Security - Provident Fund & Gratuity
• Wellness - Employee Assistance Program and comprehensive wellness initiatives
• Growth - Access to ongoing learning and development opportunities and career advancement

At Nextiva were committed to supporting our employees health well-being and professional growth. Join us and build a rewarding career!

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