We are currently seeking an enthusiastic and skilled IT Technician to join an expanding Academy school in Birmingham. This is a full-time permanent position supporting the schools growing digital learning environment.
About the School
This Birmingham academy is recognised for its innovation inclusive ethos and commitment to developing digital learning. The school uses a wide range of cloud-based platforms classroom devices and educational software and the IT Support Team plays a key role in ensuring technology enhances teaching and learning effectively.
About the Role
Responsibilities include:
Providing first-line and second-line technical support
Managing hardware software networks and user accounts
Supporting staff and students with IT issues in person and remotely
Maintaining inventory and assisting with upgrades and installations
Ensuring cybersecurity protocols and data protection compliance
Assisting with AV classroom technology and school events
Experience and Qualifications
Experience in IT support preferably in an educational or multi-user environment
Knowledge of Windows Microsoft 365 ChromeOS and basic network management
Excellent communication and customer service skills
Relevant IT qualification desirable (e.g. CompTIA Cisco Google Certified)
Salary
Paid according to experience on support staff scale.
Application
Please forward your CV to apply for this IT Technician position in Birmingham.
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