Patient financial advocate

Robbinsdale, MN - USA

Monthly Salary: Not Disclosed

Posted on: 16 hours ago

Vacancies: 1 Vacancy

Job Summary

Job description

Position- Patient Financial Advocate( Administrative)
Location- Robbinsdale MN 55422
Facility- North Memorial Health
Shift- Nights Saturday and Sunday days/3 Additional Shifts M-F may include evening starts/ 40 Hour Guarantee
Assignement duration:- 13 weeks with possibility of extension
Start date:- 12/8/2025

Pay: $29-31/hour on W2

Job Requirements:

High school graduate or equivalent - Required
1-2 yrs work experience as Patient Financial Advocate Patient Registration Patient Accounting- Required
Experience in customer service especially in front end patient interactions regarding financial processes- Required
Experience with Epic - Required
Experience in communicating with insurance carriers to obtain authorization for services - Required

Preferred

Bachelors degree - Strongly Preferred
Spanish or Hmong speaking - Preferred

Job responsibilities:

To perform a thorough financial screening of patients.
Primary contact for patient education in areas of insurance benefits levels of coverage and billing and collection processes.
Ensuring that all accounts have been cleared for billing obtaining insurance authorization for services securing payment arrangements (including collection of co-payment/coinsurance) prior to patient discharge and for major outpatient services identification of other potential payment sources (including Financial Assistance program initiating/completing the Medical Assistance application process) and providing costs estimates.
Excellent customer service and interpersonal skills.
Effective organizational skills including ability to prioritize problem solve and resolve conflict.
Excellent communication skills especially when interacting with patients and families.
Advanced knowledge of insurance including government assistance programs.
Must be able to work under considerable stress using tact and diplomacy.

Job description Position- Patient Financial Advocate( Administrative) Location- Robbinsdale MN 55422 Facility- North Memorial Health Shift- Nights Saturday and Sunday days/3 Additional Shifts M-F may include evening starts/ 40 Hour Guarantee Assignement duration:- 13 weeks with possibility of ...