Jewelry Sales Consultant

Brooklyn, NY - USA

Monthly Salary: Not Disclosed

Posted on: 23 hours ago

Vacancies: 1 Vacancy

Job Summary

Jewelry Sales Consultants create wonderful experiences for customers.

As a Jewelry Consultant you will help customers throughout their buying journey using our sales platforms: in-person meetings virtual appointments phone calls or live chat! These team members help customers find the perfect jewelry from our luxury collection.

By reaching and surpassing sales goals in a busy environment this team makes each customers special moments even happier.

We are looking for someone who can work full-time including weekends.

This job is in-person at our Brooklyn NY showroom.

Job Duties

- Use sales techniques and knowledge about our products to help customers make choices during appointments and walk-in visits making each experience unique and memorable.

- Handle many incoming sales inquiries through email live chat and phone calls to meet your sales goals making sure customers enjoy a luxury experience that matches our high-quality products.

- Welcome and assist customers during their purchase creating a special one-on-one experience with each person.

- Follow up with customers after they buy jewelry to help with pick-ups exchanges resizing or any questions they have.

- Call customers to confirm their showroom appointments and answer any questions they might have before their visit.

- Review customer feedback and online comments working with your team leaders to improve customer experience and your sales results.

- Ensure a safe and pleasant environment for all customers in the waiting area and help keep the jewelry secure.

- Open and close the showroom and waiting area as needed.

- Use our system to manage your tasks and communicate with other team members.

- Promote our brand by sharing our goal of creating a sustainable transparent and caring jewelry industry.

Requirements- A love for helping customers. You aim to provide the best experience for everyone who visits.

- A desire to reach and exceed goals. You enjoy challenges and strive to exceed your sales targets.

- Attention to detail. You understand that little things matter when it comes to our customers important moments and you pay close attention to details in a busy work setting.

- Good communication skills. You express yourself well whether speaking with customers or teammates in person by email or through chat.

- Team player. You know that to change the jewelry industry for the better we must all work together!

Jewelry Sales Consultants create wonderful experiences for customers.As a Jewelry Consultant you will help customers throughout their buying journey using our sales platforms: in-person meetings virtual appointments phone calls or live chat! These team members help customers find the perfect jewelry...