Customer Care Representative (CRM experience)

Manila - Philippines

Monthly Salary: PHP 50000 - 50000

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

This is a remote position.

Schedule: 40 hours/week Monday to Friday flexible within daytime EST

Client timezone: EST (Florida)

We are seeking a Lead Follow-Up & Appointment Coordinator to manage incoming leads engage with prospective patients and schedule appointments for a medical center. This role focuses on rapid lead response patient-friendly communication and accurate appointment coordination while supporting additional administrative tasks as needed. The ideal candidate is organized professional on the phone and comfortable working independently in a remote environment.

Responsibilities:

Monitor and identify incoming leads from various sources
Make immediate phone calls to follow up with new leads
Engage prospects in conversations to understand their healthcare needs
Schedule appointments on the medical centers calendar system
Maintain consistent follow-up communication with potential patients
Handle appointment booking and coordination
Assist with additional administrative tasks as needed to support the medical centers operations

Requirements:

Previous experience in lead follow-up and phone-based customer outreach
Strong communication skills for patient interaction
Ability to work during Eastern Standard Time business hours
Experience with appointment scheduling and calendar management
Adaptability to learn new CRM systems and calling software (potentially GoHighLevel)
Professional phone manner suitable for healthcare environment
Ability to work independently in a remote setting

Independent Contractor Perks

HMO Coverage for eligible locations
Permanent work from home
Immediate hiring

ZR29674JOB

Required Skills:

Advanced proficiency in QuickBooks Online HR experience with an AU-based client/company Strong understanding of Australian bookkeeping practices including BAS Excellent communication and documentation skills Detail-oriented self-managed and highly organized Ability to proactively identify and solve problems Previous experience supporting trade businesses is a strong advantage Independent Contractor Perks Permanent remote role with a collaborative team culture Opportunity to make a meaningful impact on business growth and stability Access to backup support and documented processes for smooth operations Be part of a company that values proactive communication and reliability Immediate hiring ZR24527JOB

This is a remote position. Schedule: 40 hours/week Monday to Friday flexible within daytime EST Client timezone: EST (Florida) We are seeking a Lead Follow-Up & Appointment Coordinator to manage incoming leads engage with prospective patients and schedule appointments for a medical center...

This is a remote position.

Schedule: 40 hours/week Monday to Friday flexible within daytime EST

Client timezone: EST (Florida)

Responsibilities:

Monitor and identify incoming leads from various sources
Make immediate phone calls to follow up with new leads
Engage prospects in conversations to understand their healthcare needs
Schedule appointments on the medical centers calendar system
Maintain consistent follow-up communication with potential patients
Handle appointment booking and coordination
Assist with additional administrative tasks as needed to support the medical centers operations

Requirements:

Previous experience in lead follow-up and phone-based customer outreach
Strong communication skills for patient interaction
Ability to work during Eastern Standard Time business hours
Experience with appointment scheduling and calendar management
Adaptability to learn new CRM systems and calling software (potentially GoHighLevel)
Professional phone manner suitable for healthcare environment
Ability to work independently in a remote setting