Senior Data Engineer – IT Service Supervision, Monitoring & Dashboarding

Thales is a global technology leader trusted by governments institutions and enterprises to tackle their most demanding challenges. From quantum applications and artificial intelligence to cybersecurity and 6G innovation our solutions empower critical decisions rooted in human intelligence. Operating at the forefront of aerospace and space cybersecurity and digital identity were driven by a mission to build a future we can all trust.

Job Title:

Senior Data Engineer IT Service Supervision Monitoring & Dashboarding

Job Summary

This role focuses on the tooling of supervision monitoring early alerting troubleshooting and dashboarding of IT services. The end-to-end scope covers infrastructure middleware and business services.

This position offers a unique opportunity to develop your technical skills while collaborating with international teams across North America (NORAM) France Europe and APAC.

Key Responsibilities

Contribute to defining and executing the observability strategy by breaking down goals into actionable initiatives and ensuring their successful implementation.

• Support the development and maintenance of data pipelines for collecting and processing IT service monitoring data from diverse international infrastructures.
• Assist in designing and building dashboards that provide actionable insights into IT service health and performance metrics accessible by teams in France India and other regions.
• Help implement early alerting systems including event detection and management to proactively identify potential service issues and escalate them appropriately.
• Collaborate closely with service owners product owners and IT operations across NORAM Europe and APAC to troubleshoot and resolve incidents effectively.
• Contribute to the continuous improvement of monitoring frameworks and dashboard features based on feedback from both France and India teams.
• Ensure data quality consistency and security across all monitoring and dashboarding tools.
• Assist in preparing Excellence Reviews with business stakeholders by correlating incidents and problem management data.

Qualifications

Bachelors degree in Computer Science Engineering Information Technology or a related discipline.

• 4yrs-7years of experience in data engineering IT monitoring or related fields is highly advantageous.
• Strong knowledge of cloud platform monitoring particularly Google Cloud Platform (GCP) and Microsoft Azure.
• Proficient in designing and managing data pipelines ETL processes and working with large datasets and big data technologies.
• Experience with dashboarding tools such as Grafana Power BI Tableau or equivalents is preferred.
• Good knowledge of monitoring and alerting platforms such as Microfocus (iSapp) Dynatrace Nagios Zabbix or Prometheus.
• Programming skills in Python and SQL; familiarity with Java or Scala is a plus.
• Analytical mindset with a strong desire to learn and proactively solve complex problems.
• Effective communication skills and ability to collaborate within multicultural distributed teams worldwide.

At Thales were committed to fostering a workplace where respect trust collaboration and passion drive everything we do. Here youll feel empowered to bring your best self thrive in a supportive culture and love the work you do. Join us and be part of a team reimagining technology to create solutions that truly make a difference for a safer greener and more inclusive world.