Project Manager Service Enablement
Share
Job Location:
Newcastle upon Tyne - UK
Monthly Salary:
Not Disclosed
Posted on:
5 hours ago
Vacancies:
1 Vacancy
Department:
Job Summary
As a member of the Service enablement team in the CRC you would be responsible for understanding and implementing changes to deliver high levels of operational readiness and improvements to player experience.
As a senior member of the team you would support the Service enablement Manager to drive continual improvement within the team. Taking accountability for upcoming events and changes you will work to ensure the sustainability and readiness of CRC services. Using your network you would influence overall experience positively and reduce the negative impacts identified reducing the impact of change.
With a greater degree of autonomy you would work closely with many teams to represent the CRC and our needs as well as those of our players. You will identify and drive opportunities and set the standard for our team and your peers. You will also be key to delivering overall event readiness in the CRC by ensuring that our internal teams have the knowledge training process and tooling required to deliver operationally.
Utilising your expertise you will lead the way on internal collaboration enhancing the work done between teams towards our shared goals for both events and internally led change standardising this level of enhanced collaboration for the benefit of the CRC
Key Responsibilities
Establish best change management practices
Build functional and usable player journeys
Ensure operational readiness for events and changes
Understand and deliver on organisational requirements for events
Create and update internal knowledge and process
Understand the objectives of change
Recommend and deliver strategy on events
Coordinate internal teams for their contributions eg: training tooling ect
Drive decision making discussions to ensure overall impacts and value are understood by senior stakeholders
Qualifications :
- Solid leadership skills with an entrepreneurial mindset.
- Ability to think outside the box.
- Excellent verbal and public speaking skills.
- Natural networker able to increase your influence through positive collaboration.
- Mindset allowing to transform a challenge or problem into an opportunity.
- Experience within the Service Enablement team understanding our processes and opportunities for improvement..
- Ability to work with a busy schedule in a fast paced environment.
- Good organisation and logical thinker.
- Strong interest and passion for our industry and video-games.
Additional Information :
We embrace a hybrid work model helping you stay connected with your team and aligned with business priorities while giving you the opportunity to maintain your work-life balance. Please note that some roles are fully office-based and are not eligible for hybrid working.
Benefits
With Ubisoft CRC you will receive a competitive salary along with:
- Personal performance bonus
- Private Health Insurance (including eye care and dental)
- Life Assurance
- Long Term Disability Insurance
- Pension
- Significant discount on the worlds best video games
- Access to Ubisofts back catalogue on PC
- 25 days of holiday
Ubisoft offers the same job opportunities to all without any distinction of gender ethnicity religion sexual orientation social status disability or age. Ubisoft ensures the development of an inclusive work environment which mirrors the diversity of our players community.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Restaurant Experience
- Kitchen Experience
- Dealership Experience
- Food Safety Experience
- Management Experience
- Auto Service Management
- Maintenance
- Operations Management
- Cash Handling
- Leadership Experience
- Supervising Experience
- Automotive Service
About Company
Opened in October 2011, Ubisoft Abu Dhabi is one of the first major video game studios based in the UAE capital and is focusing on developing and bringing to market successful mobile games for a worldwide audience. This position is based in the vibrant expat city of Abu Dhabi, the c ... View more
