Housekeeping Shift Leader Sofitel Noosa Pacific Resort
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Job Location:
Noosa Heads - Australia
Monthly Salary:
Not Disclosed
Posted on:
2 hours ago
Vacancies:
1 Vacancy
Job Summary
The Housekeeping Shift Leader plays a pivotal role in ensuring the pristine presentation and comfort of guest rooms and public areas in line with the resorts elevated standards of luxury.
This position leads by example inspiring the team to deliver refined service and immaculate surroundings. Through the effective use of systems training and communication the Shift Leader supports the Assistant Housekeeping Manager and Executive Housekeeper in maintaining operational excellence guest satisfaction and team engagement.
- Maintain exceptional cleanliness and presentation across guest floors and public areas in line with brand standards
Use HubOS to manage daily tasks track productivity and coordinate maintenance and service requests
Conduct regular inspections to ensure quality consistency and attention to detail
Supervise daily housekeeping operations and ensure timely completion of tasks
Oversee deep cleaning schedules and ensure proper documentation
Train and develop team members to uphold service and brand standards
Assist with rostering scheduling and staff deployment for operational efficiency
Manage ordering inventory and stock control to maintain supply levels
Respond promptly to guest requests and feedback to deliver personalised service
Collaborate with other departments to support smooth daily operations
Lead daily briefings to align team priorities and service goals
Ensure compliance with safety hygiene and environmental standards
Be flexible to work various shifts including weekends and public holidays
Qualifications :
- Proven experience in a similar supervisory role within a luxury or five-star hotel environment.
- Strong leadership coaching and interpersonal skills with the ability to motivate and guide a diverse team.
- Exceptional attention to detail organization and time management.
- Proficiency in HubOS or similar housekeeping management systems.
- Sound understanding of room inspections productivity management and service delivery in a luxury setting.
- Excellent communication problem-solving and guest interaction skills.
- Professional presentation a proactive mindset and commitment to flexibility and teamwork.
Additional Information :
30% off food & beverage at Accor properties worldwide
Generous accommodation discounts at 4500 hotels across 110 countries
Access to world-class training via Accor Hotels Academy
Career mobility across Accors global brand portfolio
A culture of diversity inclusion and opportunity
Join the most dynamic and sought-after workplace in Noosa where ambition meets opportunity and every day celebrates the best of coastal living.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Restaurant Experience
- Food Service
- Inventory Control
- Customer Service
- Employee Evaluation
- Food Safety Experience
- Math
- Shift Management
- Food Processing
- Leadership Experience
- P&L Management
- Supervising Experience
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
