Front Office Supervisor
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Job Location:
Monthly Salary:
Posted on:
11 hours ago
Vacancies:
1 Vacancy
Job Summary
As a Front Office Supervisor you will play a key role in ensuring the delivery of a seamless guest experience. You will support the management of daily front office operations uphold service standards and confidently handle guest concerns and operational escalations.
Key Responsibilities:
- Assist daily front office functions to ensure efficient and effective service delivery
- Support the coordination of team responsibilities and maintain operational consistency
- Deliver high-quality service during guest arrivals departures and throughout their stay
- Manage and resolve guest issues and service recovery situations with professionalism
- Ensure accuracy in financial transactions reporting and compliance with procedures
Qualifications :
What were looking for:
- Previous front office experience preferably in a five-star hotel
- Strong leadership skills with confidence in managing guest issues
- Familiarity with Opera Cloud (preferred)
- Excellent organisation communication and time management abilities
- Flexibility to work mornings evenings weekends and night shifts
What we offer:
- Daily Staff Meals
- Worldwide Accommodation and Food and Beverage Discounts at Ennismore and Accor properties
- Be part of a creative energetic and supportive team
- Career growth opportunities across our wider hospitality group
Additional Information :
At Hyde Melbourne Place we celebrate diversity and are committed to creating an inclusive environment for all team members. We welcome applications from people of all backgrounds identities and experiences.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- ENT
- Electronic Security
- Access Control System
- Accounting & Finance
- Cardiac
- Food & Beverage
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
