Account Manager

UpSkill is a recruitment agency ready to go the extra mile in order to help candidates find the best possible job opportunity. Our team of experts is well-versed and experienced in consulting and providing long-term HR support.

We believe that being friendly is the best policy thats why we are eager to help you through the whole lifecycle of recruitment. Our team comes with 15 years of recruitment experience behind its back. At any given moment we can offer multiple opportunities from different companies in need of a wide variety of talent.

If you are interested in starting a new job we will present you with multiple opportunities will be there to answer all your questions help you prepare for interviews and tests provide essential feedback and even guide and support you through the process of recruitment all the way up to the first day at your new job.

As a recruitment agency we will provide you with all the information needed about the company we will answer all your questions and will prepare you for the interview with the client.

Our current client is a newly established Bulgarian BPO company with a current on iGaming projects. On their behalf we are looking for Account Managers who are ready for new opportunities.

Main Responsibilities:

• Serve as the primary point of contact for assigned clients (operators affiliates or partners).
• Build and maintain long-term trust-based relationships to ensure client satisfaction and retention.
• Manage day-to-day communication ensuring timely responses and proactive support.
• Track client KPIs campaign performance and player activity through analytics tools.
• Prepare and present regular performance reports highlighting trends and actionable insights.
• Use data to recommend optimizations and business improvements.
• Coordinate the onboarding of new clients ensuring a smooth setup and system integration.

Key Requirements

• University degree in a relevant field;
• Previous Account/Affiliate Management experience;
• Near-native English proficiency (C2);
• Turkish language will be strong advantage;
• Deep iGaming ecosystem knowledge;
• CRM expertise and data-driven approach.

The Company offers:

• Competitive salary and performance-based incentives.
• International team and dynamic environment.
• Opportunities for growth and professional development.
• A culture that values collaboration transparency and innovation.
• Flexible working hours.

If you meet the above-mentioned criteria dont hesitate to apply!

We welcome the opportunity to learn more about you!

Please send your CV in English.

Please note that only short-listed candidates will be contacted

License 2826. We will treat your application with full confidentiality!

Please fill out the following information for each open position in your organization.

I. Basic Information About the Position

1. Job title: Account Manager
2. Number of open positions: 2
3. Location (city/office/worksite): 1 Bulgaria with Turkish and 1 Cyprus with English
4. Type of employment:

• XFull-time
• Part-time
• Temporary / Seasonal
• Remote / Hybrid

II. Main Responsibilities

Serve as the primary point of contact for assigned clients (operators affiliates or partners).

Build and maintain long-term trust-based relationships to ensure client satisfaction and retention.

Manage day-to-day communication ensuring timely responses and proactive support.

Track client KPIs campaign performance and player activity through analytics tools.

Prepare and present regular performance reports highlighting trends and actionable insights.

Use data to recommend optimizations and business improvements.

Coordinate the onboarding of new clients ensuring a smooth setup and system integration.

III. Candidate Requirements

1. Education:
2. Professional experience (years and field): 4 years
3. Required skills and competencies:

- 4 years in Account/Affiliate Management.

- Near-native English proficiency (C2).

- Deep iGaming ecosystem knowledge.

- Additional language is a plus.

- CRM expertise and data-driven approach.

Language requirements: English Turkish

Other specific requirements (certificates software etc.):

IV. Conditions and Benefits

1. Offered salary / range (optional):Euro
2. Additional benefits (bonuses vouchers transportation etc.):
3. Development and training opportunities:
4. Work environment and team (optional brief description):

V. Recruitment Process

1. Steps in the process (interview test trial day etc.):
2. Expected feedback timeline:
3. Contact person for questions (name email phone): Vladimir Nikolov -