Polish-Speaking Customer Service Representative, Sofia
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Job Location:
Monthly Salary:
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Job Summary
Were Hiring: Polish-Speaking Customer Service Representative
Location: Sofia Bulgaria
Are you passionate about providing excellent customer service and interested in working for one of the worlds most iconic brands Were looking for Polish-speaking Customer Service Representatives to join our dynamic team in Sofia supporting customers across both voice and chat/email channels.
Employment Type: Permanent Full-time
Work Model: Hybrid (Office days: Tuesday Wednesday Thursday)
Key Responsibilities:
Handle incoming customer inquiries via phone chat and email
Provide exceptional customer service for client products and services
Address customer concerns and provide solutions ensuring high levels of satisfaction
Support both Polish and English customer lines
Maintain up-to-date knowledge of client products and policies delivering prompt responses.
Requirements:
Fluent in Polish (C1) and English (B2)
Previous experience in customer service is a plus
Strong communication and problem-solving skills
Ability to work in a fast-paced environment and manage multiple tasks
Eligible to work in Bulgaria
Work Hours:
Monday to Saturday 10:00 AM 7:00 PM
Perks & Benefits:
Competitive salary
Hybrid work model: 3 days in the office (Tuesday Wednesday Thursday) with the flexibility of working from home on other days
Career growth opportunities with a global leader
A vibrant and supportive team environment with comprehensive training
Join us in providing top-tier support and ensuring customers receive the highest quality service experience!
Apply now and take the next step in your customer service career with a globally recognized brand.
#CustomerServiceJobs #PolishSpeakingJobs #SofiaJobs #HybridJobs
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
