Danish-Speaking Junior Customer Support Representative
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Job Location:
Monthly Salary:
Posted on:
13 hours ago
Vacancies:
1 Vacancy
Job Summary
Danish-Speaking Customer Support Representative
Location: Porto Portugal (On-site)
Start Date: 27 November 2025
Schedule:
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Monday to Friday 08:00 to 17:00
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Weekends off (Saturday & Sunday)
About the Role
We are seeking a Danish-speaking Customer Support Representative to join our international service team in this role you will assist customers by answering inquiries solving problems and providing a high-quality support experience.
This is an excellent opportunity to build your career in a multicultural and supportive environment with a global company.
Key Responsibilities
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Provide customer support in Danish via phone email and chat
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Identify customer needs and offer accurate solutions
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Guide users through troubleshooting steps or product features
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Maintain records and follow internal procedures
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Collaborate with cross-functional teams when needed
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Ensure a positive service experience and client satisfaction
Requirements
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Native or fluent Danish (C1) mandatory
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Good level of English for internal communication
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Strong communication and problem-solving skills
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Customer-oriented mindset and positive attitude
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Ability to work on-site in Porto
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Previous customer support experience is a plus but not required
Accepted Legal Status for On-Site Work in Portugal
Candidates must hold one of the following:
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EU ID
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Residence Card
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Manifestação de Interesse (in process)
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Valid Visa (under consultation/evaluation)
What We Offer
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Competitive salary package
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Paid training and continuous development
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International work environment
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Career growth opportunities
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Supportive and friendly team culture
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
